The Access Management Administrator assists in facilitating the onboarding and offboarding processing of new hires and terminations. The administrator will be responsible for requesting the procurement of equipment and providing appropriate access to enterprise systems as well as internal applications based on the policies and procedures established. The Access Management Administrator assists in ensuring that customer requests for provisioning are completed in a timely manner and assist with ticket management for provisioning related requests.   - Provide account provisioning and de-provisioning for multiple systems across the corporation. - Complete requests as per defined procedures, resolve incident tickets and assist other support analysts as needed. - Document access management procedures for assigned platforms, databases and applications; keep the access management procedures updated. - Proactively identify audit and compliance access related issues to reduce the risk of security. - Work with team members to identify and develop solutions to streamline and automate existing manual processes. - Work directly with end users, managers, and other teams to understand requests and drive ticket resolution. - Provide Day 1 onboarding and work with end user and hiring managers to provide a positive experience. - Work adjusted hours if needed for training, knowledge transfer, and support coverage. - Demonstrate excellent interpersonal and customer service skills while communicating with users, supervisors and/or managers. - Handle other general access related requests as required by clients, vendors, or internal users. - Obtain a general understanding of critical systems at ESTech/WRBC. - Provide on-call customer support as directed. - Use excellent judgment to assist in making general access related decisions to aid customers while ensuring compliance. - Understands and keeps abreast of industry best practices and how it can be applied at Markel. - Knowledge Service Now would be ideal.

The Professional Lines Claims Examiner manages a book of claims within their authority.  The ideal candidate will be knowledgeable in professional lines claims handling. The position reports to a Claims Vice President who will monitor the work and grant additional claims authority as training progresses.   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      This role will be based in our Stamford, CT office (hybrid work schedule). The Metro North train station is right across from our office building - less than a minute walk!    Key functions include but are not limited to: - Manage a portfolio of claims  - Determine coverage and ensure accuracy of Cedant claim cessions  - Develop and maintain relationships with reinsurance brokers and cedants  - Establish reserves  - Book payments  - Complete file documentation  - Maintain claim files in a timelyand accuratemanner  - Conduct claim reviews as needed  - Maintain current knowledge of insurance lines and current clam procedures guidelines  - Provide analysis on trends/anomalies to Professional Lines underwriters and management  - Submit claims management reports as required for large exposure claims  - Engage in frequent and timely communication with Underwriting, Actuarial, and Management teams  - Participate in roundtable discussions  - Collaborate on Innovation initiatives 

Berkley’s internship program immerses you in the insurance business, provides you with the opportunity to showcase and hone your skills, enhances your business knowledge and professional growth, encourages networking, and offers assignments/projects in a specific team/function.   Our company seeks creative, curious, and innovative candidates for our corporate internship program. The selected candidates will work with the company’s senior functional leaders and teams on specific team initiatives.   Experience The internship program provides interns with a valuable, rewarding experience that connects the knowledge from academics with the reality of today’s insurance careers. The program includes an introduction to the W. R. Berkley Corporation as well as fundamental training and additional training as it relates to the day-to-day role performed. The internship may include management sessions, team building and/or volunteer/community service opportunities. The various components of the program will lay the groundwork for an intern’s comprehensive learning experience.  

Responsible for performing Operations related support duties while gaining valuable real-world experience which can be utilized both personally and professionally. Resume builder and steppingstone to a future career in the Insurance Industry.    - Provides support on key projects and analysis. - Assists with daily tasks, meetings and presentations. - Assist with the implementation of special projects and initiatives across all operations verticals and other areas. - Build relationships with cross-functional teams. - Support content audits to identify opportunities and drive consistency across our products.

We have an opportunity for a SVP, Captive Strategies join our Berkley Accident and Health (BAH) team! You will serve as an integral part of the leadership team within BAH and the captive division. The vision is for this leader to be hands-on developing and executing a number of high-impact projects related to the growth objectives for the group captive business, and will on occasion assist in supporting other growth initiatives across the organization, as well.  As a result, this will be a highly collaborative and visible position, with an evolving and expanding set of responsibilities all focused on helping us grow.   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions include but are not limited to: - Develop and execute on initiatives to enhance and support Business Development teams on both new and existing programs - Advise and guide senior management on opportunities for strategic growth, process improvements or resource allocation - Lead variety of projects related to the expansion of our portfolio of programs - Identify, create and develop enhancements of all products and services that help support growth and retention goals - Manage all Capital Expenditure (CapEx) projects related to the captive division - Lead various cross-operational and cross-segment strategic projects - Develop and manage training and sales enablement for all members of business development teams (VPs, AVPs, RSMs, PAEs) - Work closely with Producer Relations and Marketing teams as liaison for all efforts supporting strategic growth objectives - Provide support as needed for various sales and marketing campaigns, presentations, events, sponsorships - Oversight and analysis of competitors, emerging trends, or new entries - Support and work closely with VPs of BD for unique projects or opportunities to improve close ratios - Seek out and increase expertise in various current and emerging risk management solutions    

This individual would be responsible for reviewing, processing, investigating, evaluating, negotiating and the settling of assigned property damage or bodily injury claims with the authority level generally up to $100,000.00. This position requires an understanding and knowledge of litigation management in multiple jurisdictions.   - Complete coverage analysis - Conduct the necessary investigation, either by phone, or through independent adjusters, to determine coverage, liability and damages. - Evaluate, negotiate, and settle assigned property damage or severe GL and/or complex bodily injury claims within authority granted, or seek authority for those claims in excess of authority. - Resolve coverage disputes with insureds and agents - Prepare coverage opinion letters

We have an opportunity for a Claims Assistant to join our Berkley Public Entity team!  You will be responsible for collecting and analyzing data to support and enhance our claims business operations.  You will conduct research to enhance operating efficiency and organizes data to deliver comprehensive program analysis and recommendations for improvement.    This role can be based in our offices in either Morristown, NJ or Ewing, NJ   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions include but are not limited to: - Provide outstanding customer service and documentation while working with the insured, broker and TPA in the adjustment of GL, Auto and Professional Liability claims - Maintain an active file diary to move files toward closure - Monitor pending reinsurance claims - Prepare various reporting and tracking of program trends - Prepare Reservation of Right and Declination letters with direction from Claims team - Set up first notice of loss (FNOL), report only or reinsurance claims - Effectively identify coverage issues - Adhere to all statutory and regulatory fair claims practices - Process expense payments for the Claims team - Willing and able to travel for mediations, insured meetings, trial and conferences as necessary

The Underwriting Assistant (UA) provides set up and administration assistance to the underwriting team. The UA will assist in the production and maintenance of business by providing administrative support to the underwriting department that is timely, efficient and representative of the high standards set forth by the company. - Enters submissions into underwriting system - Issuance of Accurate policy issuance - Process letters - Data management - Submission Entry - Document verification, processing and management - Attachment of documents - Compliance verification - Change of term reviews - Mid-Term transactions - Solicitation reviews - Invoice creation - Send documents to brokers upon Underwriter Request - Ad-hoc projects as needed  

Working under general supervision and in collaboration with the Vela Marketing Management team, WRBC Marketing, the Marketing Coordinator performs a wide variety of administrative and marketing support duties related to the daily operations of the marketing department.   - Supports CMO and Executive team in the execution of Marketing & Distribution strategy and initiatives. - Assists CMO and Executive team in coordinating various communications and marketing activities.  - Coordinates and produces marketing and communications collateral. - Supports in the coordination of Vela’s social media strategy. - Executes a diverse array of details that involve email broadcast, trade shows and events, customer communications, media advertisements, promotions, internal communications, and Vela website and intranet. - Assists with maintaining Vela’s customer relationship management tool. - Help coordinate meetings and other events during industry conferences. - Continually updates job knowledge by participating in educational opportunities and application in the Vela environment. - Coordinates with employees to maintain current information for business cards, professional photos, designations for use on company website, intranet, marketing collateral and external communications. - Other duties as assigned.

The Summer Internship program is developed to provide students with a valuable, rewarding experience and help connect the knowledge from academics with the reality of today’s insurance careers.  The first phase of a BNP internship includes an introduction to BNP and the W. R. Berkley Corporation including the historical path of our company.   General training about BNP’s product, distribution channel and company-specific business processes will lay the groundwork for an intern’s comprehensive learning experience. Technical training necessary to perform analysis and complete program projects will follow the general training. Sessions focused on developing innovation, creativity, risk taking, and entrepreneurial drive will be held regularly for all program interns.   After completing the general training, interns will manage project responsibilities specific to Executive, Underwriting, Claims and Actuarial departments.   The BNP internship program will include social activities aimed at building strong networking relationships with fellow associates and BNP staff. Activities may include BNP key management sessions, team building, and volunteer/community service opportunities.    So what do you want your experience to be? At BNP, we’re dedicated to making your time with us unique and rewarding! Competitive pay, exposure to the complete business operation, real responsibility, fun activities, and possible full-time employment opportunities!

To perform workers’ compensation claims adjudication and investigation. Responsible for all technical aspects of claim management for assigned including compliance with all established performance guidelines. - Properly investigate and handle all types of workers’ compensation files including lost time, litigation and long-term exposure within predetermined claim-handling guidelines. - Initiate return-to-work discussions with the employer and effect return-to-work for the injured worker. - Establish timely and appropriate case reserves - Investigate and manage subrogation and negotiate settlements. - Use automated diary system to issue indemnity benefits and provide claim management. - Accurately calculate and pay wage loss and other benefits. - Assign rehabilitation and monitor costs and outcomes. - Document all action plans and evaluations for claim resolution. - Maintain organized electronic files. - Interact with clients to establish/improve communication and service capabilities. - Interact and communicate with state agencies, attorneys and other providers. - Address customer complaints and inquiries in an exemplary and professional manner. - Achieve specific performance outcomes related to quality and quantity of work as established by management. - Provide cost containment for individual claim and overall claim costs for account to achieve account profitability. - Define medical and rehabilitation payment parameters staff. May perform other functions as assigned

- To communicate with technical and non-technical individuals and teams - Work in a fast paced and dynamic production environment - Must be able to work independently with little supervision - Handle multiple tasks and projects with various and changing levels of priority - Provide technical support and direction to individuals and teams - Work irregular hours and on call rotation to meet business requirements - Strong customer service focus and sense of urgency - Superior problem solving and analytical skills - Dependable, self-motivated, organized, strong verbal and written communication skills

  Berkley Aspire is seeking an Associate Account Manager to join its growing Berkley Connect brokerage business.  This new position can be located in any of our three offices - Scottdale AZ, Richmond VA, or West Chester OH - on a hybrid schedule.  We would also consider a highly qualified remote candidate.   In this role you, you will service insurance policies written for Berkley Connect trading partners with Berkley sister companies.  We are looking for candidates with a strong customer focus, an eye for accuracy and thoroughness, and the ability to learn and apply new skills. This position is part of a dynamic team environment requiring high levels of collaboration and partnership.   Specific Duties: - Work closely with the Berkley Connect Broker to service insurance policies written for Berkley Connect trading partners with Berkley sister companies. - Service multiple lines of business including, but not limited to, Business Auto, Workers Compensation, Professional Liability, Pollution Liability, Product Recall, Directors & Officers, and Employment Practices Liability. - Enter and maintain policy transactions in Berkley Connect’s Agency Management System. - Manage policy premium billings, disbursements, and accounts receivable. - Interact with external brokers and internal underwriters and other stakeholders to process service requests. - Ensure compliance with Surplus Lines regulations in the placement of Surplus Lines policies. - Complete agency appointments and contracts for new Berkley Connect trading partners. - Maintain and update agency appointments as needed. - Monitor email accounts and respond in a timely and professional manner to email inquiries and communications. - Complete special projects assigned by management.

Berkley Aspire is seeking an Associate Underwriter to work within a production underwriting team producing commercial insurance products for selected retail agency partners.  Our products include Commercial General Liability, Commercial Property, Commercial Inland Marine, and Commercial Follow Form Excess.    This role can be located in any of our three offices - Scottsdale, AZ, Richmond, VA or West Chester, OH on a hybrid basis.   The Associate Underwriter has a primary responsibility for policy issuance and ensuring that service standards and compliance guidelines are met by analyzing information and having the opportunity to connect with their assigned agency partners.   Specific Duties - Under general direction, analyze renewal data, set up pricing using provided renewal pricing tools and issue renewal quotes and/or renewal policies as the guidelines dictate. - Assist other underwriters on assigned team with handling the issuance of binders, endorsements, cancellations, and, reinstatements for assigned agents within the service standard guidelines - Ensure underwriting files, service standards and compliance guidelines are adhered to and underwriting authority letter is followed at all times. - Rapidly evaluate, prioritize, and select most important tasks to handle for the assigned underwriting team. This includes but is not limited to: - Handling of assigned team’s general email inbox - Rating multi-location, multi-state accounts as needed for other underwriters on assigned team(s) - Ordering Loss Control reports from third party vendors when requested - Enter reinsurance cessions into reinsurance accounting system for payment reconciliation May perform other functions as assigned.

Berkley Aspire is seeking an Underwriting Technician.  This role can be located in Richmond, VA, West Chester, OH, or Scottsdale AZ.   The Underwriting Technician will provide processing and technical support to the Underwriting Department with a primary focus on submission clearance and policy issuance, ensuring all transactions meet production and quality objectives and are processed within company established service standards.  This position will be assessed based on productivity, accuracy, thoroughness, and ability to learn and apply new skills.   Specific Duties - Issuance of new and renewal policies accurately and completely within established service standards. - Reserving, clearing and set-up of submissions and transactions in accordance with established procedures and quality metrics. - Timely and accurate processing of policy changes including endorsements, cancellations, non-renewals and reinstatements. - Issuance of bind confirmations for new and renewal policies. - Inspection ordering. - Research and respond to agent/insured correspondence, calls and inquiries including requests for loss runs and copies of forms and endorsements. - Multi-line rating. - Assist with special projects as assigned. - Provide superior customer service to internal and external customers.  

As an intern with the Berkley Experience and Support Team, you will have an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge.  You will collaborate side by side with BTS employees in a variety of positions to complete challenging projects.  You will also get to interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry. - Knowledge of troubleshooting issues with PC/laptop hardware, Windows OS (Windows 10); MS Office Products - Install new images as scheduled and needed. - Maintain, install, and upgrade computers as necessary. - Perform testing of new operating systems and various software and hardware. - Working knowledge of the administration of Active Directory - Knowledge of the management of desktop inventory and software automation tools using SCCM-Microsoft System Center Configuration Manager & Software Delivery. - Experience with Installing hardware and software on desktops and laptops - Must be able to demonstrate working knowledge of major desktop software applications and networking concepts for troubleshooting purposes. - Experience with troubleshooting local printer problems - Work with and assist customers with installations, moves, adds, changes, refresh, testing and implementation of personal computer hardware/software systems for small projects. - Ability to review service tickets, solve and troubleshoot problems related to desktop computers, laptops, and different systems. - Self-starter with a good work ethic. - Demonstrated ability to communicate with technical and non-technical individuals and teams. - Proven track record of working in a fast paced and dynamic production environment managing multiple priorities. - Manage and triage multiple incoming priorities effectively by understanding customer needs and meeting service level requirements. - Must have a strong customer service focus and sense of urgency. - Experience resolving end users’ hardware and software issues in an IT environment. - Working towards a degree or equivalent with emphasis in computer science or related field; or equivalent combination of education and experience. - Candidates should have working knowledge of Windows 10, Microsoft Office Suite, Active Directory, networking and remote tools.

We have an opportunity for an Underwriting Associate join our Berkley Accident and Health (BAH) team!  This role will be based in our Hamilton, NJ office.   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions include but are not limited to: - Review and verify the completeness and accuracy of RFP's inputted into our underwriting system - Initiate communication with external parties, including TPAs and brokers, to request any missing documentation or on declinations - Ensure folders on the shared network drive contain the entire RFP and that the documents are housed in the appropriate folders for each case - Input both the specific and aggregate claims experience in the underwriting system, paying close attention to any missing information or information that requires compilation from multiple sources - During claim experience input, initiate screening of potential claimants of concern to present to the Underwriter - Using guidance learned from training and mentorship, begin to formulate initial rating recommendations to Underwriter, utilizing the journal notes in the system - Participate in underwriting review discussions in order to learn how Underwriters draw conclusions and make final risk selections from data presented during the setup and initial review process

This role fosters partnership between business and technology teams in designing, developing, and programming of systems applications and sophisticated reports. Additionally, it involves offering technical support to business partners while introducing business insights to our technology teams. This position will integrate into our agile teams, engaging in collaborative efforts to swiftly deliver high-quality software solutions.   - Establish and maintain positive relationship between business and technology teams to manage priority and expectations of overall issues and deliverables. - Have a good understanding of P&C insurance business, products, and markets, familiar with underwriting process from prior experience, be able to use the business background and process experience to drive progress. - Suggest improvements in processes used for requirements gathering, design specifications, and software development. - Work with end users and business partners to develop business requirements for multiple and/or high-profile projects. - Develop business specifications, write user stories for complex application systems and business reports. - Facilitate requirement and design discussions. - Provide subject matter expertise and deep functional product expertise, including upstream/downstream impact of changes. - Analyze business issues and problems with the purpose of providing systems solutions. - Able to make multiple recommendations on how to improve business processes/workflow. - Work with technology teams to effectively engage with business teams to develop, maintain, and continuously improve business systems and solutions. - Lead meetings with technology and/or business teams regarding projects, enhancements, and support in a streamlined way, for example, SAFe (Scaled Agile Framework). - Document and maintain documentation of systems and programs. - Assist with resource planning, project planning, and time tracking. - Analyze business rules and entry of coding into systems tables as required for systems applications to run properly. - Setup and maintain application system configurations and tables. - Generate reports and support business partners in their development of reports from system application data bases. - Provide quality assurance services to assure systems, reports and programs perform as designed. - Assist with unit testing of individual systems and reports. - Assist with end-to-end functional testing on assigned projects. - Provide end-user training and product presentations. - Provide 2nd Tier application support by coordinating with multiple technology and business teams. - Troubleshoot business issues with systems and reports. - Clarifies and escalates issue gaps through the change control process.

You will be leading a fast moving and cross-functional software engineering team that has a business first approach to technical problem solving. The team delivers critical path software across all functional areas of the insurance industry. As a leader of this team you would have the opportunity to contribute to transformation of the insurance business through technology as well as the personal and professional growth of team members. - Owning the software delivery process through all phases; - Hiring and training new developers; - Building mission critical business systems; - Reviewing the technology solutions created by the engineering team for accuracy and functionality; - Creating and overseeing the implementation of business system design plans; - Keeping up-to-date with industry trends and technology developments, and introducing them to the ecosystem where appropriate; - Collaborating with other engineering teams to bolster a cross-functional team vision; - Delivering reports and proposals to business; - Creating a budget and timeline for development projects and discipline growth; - Working closely with product and data teams to build a technology ecosystem driving business transformation - Providing a challenging environment for continual team growth.  

This is an exempt staff position involved in data and application development on the IT team. This position will report to and work closely with the AVP of IT and the business to support the strategic vision for bringing together application solutions for underwriting and workflow and data analysis. Critical thinking and analytical mindset are central for this role.   - Architect and lead the design process related to functions and applications that support workflow in the underwriting department. - Directly work with IT teams and underwriters to develop, support, and maintain application tools that leverage data structures in the data warehouse. - Work regularly with underwriting leadership to enhance and fine tune existing applications that are used in rating, quoting, and reporting process. - Translating business requirement to technical solutions. - Work with innovation team at BOG to provide guidance and advise on underwriting processes and automation related to application development. - Work closely with IT data team members to enhance and develop any ETL related to applications that support underwriter tools. - Manage and lead application projects with underwriting department. - Answer and support ad-hoc queries by underwriting to facilitate reporting and data analysis. - Develop and support complex Macro and VBA based Excel tools. - Develop SQL Server queries. - Design and develop data structures (i.e. tables, views, procedures) in database related to support and future underwriter tools