Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  

The Senior DevOps Engineer will play a visible and influential leadership role to evolve and maintain our Azure environments and services.  This role leads the creation and support of development and infrastructure pipelines that seek to remove human interaction with production systems and enable reproducibility across builds.  They enable development teams to deploy services on-demand and ensure that proper screening and testing of the code takes place within the pipelines.  This resource will also leverage best practices for configuring and maintaining Azure resources, including VMs, databases, and storage.  This role helps establish technical standards and patterns, creates tools and automated workflow capabilities, and builds cloud ecosystems that foster a high degree of innovation and enablement.

Solutions Development

• Drive innovation by delivering Azure-based projects for the enterprise; including migrations from on-premises, CICD pipelines, rehydration practices, managing containers, cloud security, and elastic computing.
• Work with development and other DevOps teams on building technical solutions that leverage established patterns for Azure and follow architecture strategies and guidelines.
• Establish and implement cost containment practices that provide robust guardrails and effectively balance developer productivity with controlling consumption-based cost challenges.
• Help evolve Azure solutions to a self-service deployment model.
• Rationalize technology and tool recommendations.
• Integrate solutions into the larger technical ecosystem to maximize impact and value.

Patterns and Standards Development

• Identify pattern and standard gaps for Azure development and/or administrative services and determine potential options to address.
• Research, develop, and drive the adoption of cloud-based design patterns and standards; align to Azure best practices.
• Publish thorough documentation of Azure standards/patterns and drive adoption across business and technical areas.

Operations and Support

• Troubleshoot incidents, identify root cause, and implement preventative measures for Azure infrastructure, tools, and services.
• Help manage and maintain Azure environments in accordance with corporate, security, and compliance standards.
• Develop and implement Azure service health and operational metrics, including performance, availability, capacity utilization, redundancy, and cost.
• Participate in prioritization and other DevOps work planning activities.

Leadership and Mentoring

• Contribute to the internal cloud and architecture communities by participating in online forums, developing standards and patterns, and documenting solutions designs, which are shared across the community.
• Develop strong relationships with other business and technical teams and mentor less experienced developers and/or engineers in the development of their cloud skills.
• Be visible and inspire others to engage with and follow WRB’s cloud and technical strategies.

• 4+ years progressive engineering experience developing/engineering solutions and leading multiple large-scale engineering initiatives.
• Bachelor’s degree from four-year college or university in computer science, engineering, business, or other related field or a combination of education and equivalent work experience.
• 4+ years hands-on experience in multiple Azure technical domains (DevOps/DevSecOps, Cloud Security, Cloud Networking, Cloud Storage, Cloud Data, Cloud Services, Virtual Desktop, High-Availability, etc.)
• 3+ years hands-on experience with DevOps/DevSecOps services and practices in the Azure environment, including CICD pipelines, blue-green deployments, canary testing, code scanning, regression suite enablement, and infrastructure as code (IaC)
• 2+ years hands-on experience using IAM, certificate, token/key generation and management, secure parameters, and code scanning tools within cloud applications and platforms.
• 2+ years hands-on experience with microservices, Docker, Kubernetes, and AKS.
• Extensive knowledge of both native and third-party cloud tools for development, administration, and management of Azure environments, applications, and services.
• Ability to thrive and produce results with little or no supervision in a fast-paced, entrepreneurial environment.
• Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation.
• Excellent written and oral communication skills with ability to interact seamlessly at all levels with both technical and business stakeholders.
• Strong customer service focus and sense of urgency.
• Superior problem solving and analytical skills.
• Ability to quickly adapt and learn modern technologies and systems.
• Ability to balance the long-term (“big picture”) and short-term implications of individual decisions and organization goals.

Preferred

• 2+ years using Agile development methodologies.
• 2+ years hands-on experience with AWS, GCP, or other commercially available public cloud environment
• Azure certifications
• Work history in the financial services or insurance industries.

The Company is an equal employment opportunity employer.