IT Contracts Analyst

Location Name DE, Wilmington
Date Posted
5 months ago(9/27/2023 10:31 AM)
Berkley Technology Services LLC
Primary Location
Information Technology

Company Details

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.


Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.


With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.


Berkley Technology Services: Right Team, Right Technology, Simple and Secure.


The IT Contract and Vendor Management Analyst will be responsible for all aspects of the IT Contract and Vendor management function for the company. This includes supporting and coordinating with business process owners through the vendor selection and onboarding process as well as doing risk-based due diligence for existing vendors. This position will review current vendor management procedures to explore improvements in process efficiencies and controls. 


  • Manages the life-cycle of contracts from intake to execution.
  • Maintain status of risk assessments, contractual agreements, and contract expiration/renewals for all IT vendors.
  • Negotiates contracts in an ongoing effort to achieve cost savings/cost avoidance.
  • Familiarity with various contract types including NDAs, MSAs, SOWs, etc.
  • Coordinates vendor Proof of Concept (POC) efforts with IT Enterprise Architecture, business stakeholders, and vendors.
  • Administers the IT vendor management software (Archer).
  • Conducts ongoing vendor due diligence.
  • Reviews the IT vendor management process and explores improvements in process efficiencies and controls.
  • Researches and incorporates industry IT vendor management best practices with organizational practices.
  • Works with IT and business teams to review potential vendors and may assist with Requests for Proposal (RFP) / Requests for Information (RFI)
  • Collects and reviews vendor information and manages input from key stakeholders and relationship managers.
  • Works with Third Party Risk Management team to ensure completion of Information Security due diligence.
  • Works with Corporate Legal to ensure completion of contract review and due diligence.
  • Produces and distributes management reports for IT vendor management.
  • Maintains the IT vendor management database.
  • Audits the IT vendor database periodically to measure and report on data integrity and compliance.
  • Position will require travel of up to 10%


  • 3+ years in an IT Contract and Vendor Management Analyst role
  • Bachelor's degree in a related field or equivalent
  • Knowledge and experience with working with vendors and vendor contracts
  • Experience with an IT vendor management tool required, RSA Archer experience a plus.
  • Experience in successfully implementing Strategic IT Vendor Management processes.
  • Solid knowledge of large IT vendor agreements, including Microsoft, Oracle, and IBM
  • Strong negotiation and vendor management skills
  • Ability to work independently with minimal supervision.
  • Ability to manage multiple tasks simultaneously.
  • Strong interpersonal and communication skills                                                                           

 Behavioral Core Competencies

  • Relationship Building
  • Process Management
  • Personal Ownership
  • Negotiating Conflict
  • Confidence around Sr. Leaders
  • Business Knowledge


 The Company is an equal employment opportunity employer.


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