Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  

Joining Berkley Technology Services (BTS)’ UNIX Server team as a Co-Op offers you the opportunity to directly engage in the support, maintenance, and evolution of our expansive UNIX/Linux environment.  You’ll partner directly with our experience engineers to learn and build expertise around the Linux instances (AIX, Redhat Enterprise Linux). This offers unique hands-on experience with tasks that span server builds, file system increases, permissioning, as well as configuration standardization and management among others. You’ll also have opportunities to take ownership of projects that are highly impactful on our team with past projects having included tasks like supporting network time protocols to explore process improvements and proactively prevent systems from drifting out of time. Through all of this, our goal is to ensure you’re constantly learning.

• Triage and resolve Incidents that arise within our environment related to Filesystem, CPU, Swap, login and group issues, etc.
• Complete requests for Memory, Filesystem and CPU Increases
• Learn and execute server patches, coordinating with our overnight support teams to ensure patches run as expected
• Create playbooks in Ansible that facilitate automation of processes that include server provisioning, configuration management, application deployment, and other processes
• Assist with vulnerability management initiatives including creation and implementation of patching for all Unix and Linux OSs
• Learn Kubernetes and DevOps processes and assist with initiatives related to moving some workloads to Azure and a new Kubernetes solution.

• Registered undergraduate student pursuing a major in Computer Science degree, Computer Information curriculum
• At least two years of college or university coursework completed; preference is for some or a majority of that to relate to a technical discipline
• Prior related co-op, internship, and/or on or off-campus technical experience preferred but not required
• Some familiarity with Windows Operating Systems (2012, 2016, 2019, etc.)
• Basic understanding of UNIX Operating Systems (AIX, RedHat, Ubuntu, etc.)
• Ability to read server logs with some familiarity with troubleshooting at the command line (i.e. grep, LS, mod, ps, etc.)
• Demonstrated passion for technology and for learning and exploring unfamiliar technologies