Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  

The Data Engineer will be providing support for multiple operating units within WR Berkley on the Guidewire ClaimCenter platform.  The position involves the ability to gather business requirements; the development of custom reports, databases, scripts, and queries; communication and interaction with both internal and external resources; strong support and understanding of Guidewire ClaimCenter initiatives including conversions, data modeling, and data fixes; understanding of the Guidewire ClaimCenter data model.

• Demonstrates the capability to resolve routine data problems within the Guidewire ClaimCenter system or process
• Ability to modify existing functionality or provide minor improvements with limited direction.
• Demonstrates solid development processes including code review, documentation, and unit testing.
• Demonstrates understanding of data processes and/or structures of the Guidewire ClaimCenter platform and ODS.
• Demonstrates understanding of data processes through integrations with Guidewire.
• Will be required to communicate and coordinate with multiple Operating Unit Claim’s team and with BTS IT teams.
• Assists in the development, maintenance, and oversight of various databases, software, and other tools.
• Provides support for claims analyses through data set up, interrogation, and observations.Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

• 3+ years of experience in a data engineering role; insurance experience preferred.
• 3+ years of experience with relational databases (such as SQL Server is required).
• 1+ year of experience working with or understanding formal ETL tools
• Bachelor’s degree or equivalent; preferably in actuarial science, math or computer science
• Ability to respond to common inquires or complaints from members of the business communities.
• Strong analytical, critical thinking and problem-solving skills.
• Strong project management, organization and planning skills.
• Ability to quickly assimilate and learn new systems and technologies.
• Guidewire Product Suite knowledge and experience strongly preferred.
• Multi line property and casualty insurance knowledge preferred.
• Demonstrated experience in effective collaboration and providing a high degree of customer satisfaction.
• Ability to effectively work in an environment with competing demands resources, time, and priorities.

Behavioral Core Competencies

• Critical Thinking
• Self-Starter
• Technically Astute
• Managing Information
• Customer Service Oriented
• Business Knowledge

The Company is an equal employment opportunity employer.