Systems Engineer

Location Name IA, Urbandale - 3840 109th Street
Date Posted
1 month ago(4/28/2023 4:44 PM)
Berkley Technology Services LLC
Primary Location
Information Technology

Company Details

bts 2022 USE THIS ONE


Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware.

Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at to learn more information.


The Company is an equal employment opportunity employer. 


Company URL:                                        


The Systems Engineer Installs, configures, supports, and administers Tomcat, WebSphere Application Server, WebSphere MQ, IIB and Apache Web Server systems on AIX and Windows environments.


Key functions include but are not limited to:

  • Responsible for installation, service delivery and administration of Application and Middleware Software.
  • Participates in development, maintains, evaluates and documents administration of systems tools and related strategies.
  • Responsible for system level programming scripting on an ad-hoc basis.
  • Performs configuration, integration, maintenance, performance management, security management, failure analysis and recovery, and user support.
  • Responsibility for strategic technical development of the environments.
  • Assist in developing architectural standards and ensure they are upheld.
  • Provide technical leadership within the team and other infrastructure areas.
  • Excellent communication & project management skills.
  • Lead and develop operational metrics and procedures.
  • Maintain back up and disaster recovery strategies.
  • Develop, maintain and execute security model for the environments including SSL
  • Monitors, optimizes, and reports on performance and stability of web applications and components utilizing both vendor-supplied and third-party tools.
  • Assist with procedures for the deployment of code, HTML, and image revisions in accordance with corporate Change Management practices.
  • Plans and implements the installation of fixes, and upgrades as required.
  • Provides off-hours support as needed.


  • A 4-year degree in Computer Science or equivalent.
  • 5 plus years of experience in the administration and support of Tomcat or IBM WebSphere production systems in a business environment or equivalent.
  • Knowledge of Tomcat or WebSphere internals and interpretation of log files.
  • Ability to analyze and resolve performance issues.
  • Strong understanding of internet and networking concepts and practices.
  • Demonstrated problem-solving abilities and troubleshooting techniques.
  • Proven experience in developing Unix scripts
  • Demonstrated expertise in system landscape design and implementation.
  • Able to support production applications 24/7.
  • Prefer Unix/Linux background, but Windows background fine as well as long as there is some kind of familiarity with Unix.
  • Understand Project Management concepts and System Development Life Cycle.
  • WebSphere MQ experience a plus
  • Strong oral and written communications skills.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

Sponsorship Details

Sponsorship not Offered for this Role


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