Customer Service Representative

Location Name VA, Glen Allen - 4820 Lake Brook - Suite 200
Date Posted
4 weeks ago(5/11/2023 8:18 PM)
Verus Specialty Insurance
Primary Location
US-VA-Glen Allen

Company Details


Verus Specialty Insurance is an Excess and Surplus Lines provider writing business countrywide. Verus Specialty Insurance operates through a group of wholesale producers nationwide. Additionally, our policyholders can be reassured that their insurance investment is sound, as we are backed by the resources of a Fortune 500 company, W. R. Berkley Corporation. Successful candidates will exhibit strategic thinking, creativity, and pragmatic execution to drive results.


The Company is an equal employment opportunity employer.


To support the underwriting function by inputting information quickly and accurately from a variety of sources including incoming applications into Verus core systems and setting them up in the workflow, providing excellent customer service.


  • Accurately key incoming applications into Verus Core systems, review them for completeness, and move them to the workflow.
  • Provide timely, courteous and efficient service to all internal and external clients.
  • Assistance with various underwriting support functions, including Premium Audit and Inspection Report ordering and scheduling.
  • Contribute to innovation and enhancement goals as we seek to learn, grow and succeed.
  • Processing of Legal Notices.
  • Renewal Setup for all product lines.
  • Partner to support our program business.
  • Other duties as assigned.


  • High school diploma or equivalent.
  • Strong oral/written communication skills with a positive attitude.
  • Detail-oriented with initiative and ability to work in fast-paced team environment.
  • A focus on delivering exceptional customer service.
  • Proficient in the use of computer software programs, including Word, Excel, and Outlook.
  • Resourceful, analytical, with the ability to execute tasks through to resolution.


Additional Company Details

We do not accept any unsolicited resumes from external recruiting firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role


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