Berkley Aspire is passionate about making excess and surplus lines business easy to transact.  We differentiate ourselves by continually innovating to bring market-leading technology and services to our agents and their clients.  From direct bill with installments, to not requiring renewal applications for 80% of our small business policies, we focus on making it easy, expeditious, and efficient for agents and consumers.

Berkley Aspire writes from small, minimum premium, policies to accounts over six figures.  We offer General Liability, Property, Inland Marine and Excess policies through Berkley appointed agencies in 49 states.

The Underwriting Manager, Renewal will oversee the underwriting support functions within the underwriting department and directly supervise the Renewal Underwriter team.  They are responsible for oversight of all workflows and processes in support of the renewal underwriting teams, including the training, mentoring and development of assigned staff to ensure that all work is processed within company established service standards and in compliance with company quality objectives.  The Underwriting Manager, Renewal will work closely with the Underwriting leadership team to implement and execute the Aspire’s Commercial Underwriting strategy to drive profitable growth and achieve business unit objectives.

 

Specific Duties

• Evaluate, accept, reject or modify risks within established underwriting guidelines and authority. Comply with company policies, procedures and rating plans when evaluating and managing risk.
• Responds to internal and external client inquiries.
• Monitor the workloads of Renewal Underwriters and make appropriate adjustments as needed to ensure all transactions are processed within company established service standards
• Monitors the workflow queues and moves work appropriately among team to ensure all work is being processed within the set department SLA times.
• Review and underwrite fast track and non-fast track renewals as needed, based upon authority granted, achieving renewal premium retention and rate change objectives.
• Provide subject matter expertise on systems, processes and procedures.
• Serve as the first point of contact for assigned team members as well as a referral authority as needed for the Renewal Underwriting team.
• Coach, train and mentor the Renewal Underwriting team including training of new hires and ongoing/continuing education of existing staff. Provide situational coaching and mentoring.
• Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting functions. Works with underwriting management to update processes, guidelines, procedures, workflows and training materials as needed.
• Performs research on issues and analyzes data to provide proposed solutions. Escalates proposed solutions to issues impacting performance of the Renewal Underwriting team.
• Participate in quality control reviews of staff on a regular and ongoing basis. Provide appropriate training and guidance to team as a result of the outcome of the quality control reviews.
• Work with the Core Underwriting Leadership to ensure underwriting objectives are being met.
• Operates according to underwriting authority as granted by Chief Underwriting Officer/Associate Vice President.
• Make sound risk and pricing decisions that achieve profitable loss ratios.
• Review team’s quality audits and refer to underwriter based upon authority granted.
• Recognize and create cross-selling opportunities for other company products when appropriate
• Works with team to boost morale, be a role model, and provide positive reinforcement.
• Continues to increase underwriting knowledge and skills. This may be done through formal education (AINS, ASLI, CPCU, CIC).

May perform other functions as assigned

• Bachelor’s degree preferred and 5 plus years related insurance experience; or equivalent combination of education and experience.
• Must have strong customer service background in a professional environment.
• Entrepreneurial qualities, such as trying innovative solutions, resiliency to change and recognizing what is most important to get done.
• Fosters teamwork. Provides welcoming open, honest, respectful and constructive feedback
• Ability to work independently and in a team environment.
• Ability to communicate effectively.
• Demonstrated strong written and verbal communication skills.

The Company is an equal employment opportunity employer

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.