BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.”

 

The company is an equal employment opportunity company.

The Vice President of Claims has overall executive management responsibility for the claims function. S/he impacts our company top to bottom, leading on outcomes, people, innovation, data analysis, and best practices.  This role is responsible for the overall direction of claims management and practices of the company including oversight for developing, implementing, and managing policies and procedures to enhance the processing, investigation and settlement of claims.  Key functions include but are not limited to:

• Creating vision, planning and executing to develop a best in class claims organization
• Direction, leadership, development and management of all claims personnel; adjusters, technical staff, data, operations, legal, etc. The adjusters have varying experience levels, establishing and monitoring authority levels, making claim assignments and approving payments and reserve requests
• Direction, leadership, and development of the department’s internal quality audit process to ensure compliance of best claim practices, processes and procedures
• Develop and implement policies and procedures which meet the needs of the company, customers, regulatory requirement, and audit controls.
• Establish the organizational structure, environment, and accountability of the claims operations in order to deliver services to the business. The development and use of metrics and analytics to identify trends and drives the department’s success
• Develop and manage relationships with outside vendors, consultants, contractors, and other Berkley companies in line with company policies and guidelines.
• Developing and maintaining claim/ legal resources to include attorneys, adjusters and expert witnesses and related responsibilities to include internal and external litigation guidelines, panel counsel and litigated claim outcomes
• Collaboration with multiple departments to ensure sound reserving practices are in place and maintained
• Ensuring compliance requirements are met through Large Loss Reporting to the WRB organization and reinsurers.
• Attracting World Class Talent to the department
• Supports and communicates Claim philosophies and builds business relationships with customers

• BS/BA degree required.  MBA and/or CPCU preferred. 
• 15+ years of multi-jurisdictional workers compensation insurance claim experience; multi-line experience a plus.
• 10+ years of management experience with employees both in-person and remote
• Possess a working knowledge of all functional aspects of insurance company and third-party administrator (i.e. claims, underwriting, marketing, loss control, etc.)
• Knowledge of policy issuance, endorsement and premium audit matters.
• Technical proficiency in all aspects of commercial claim handling
• Excellent analytical, innovation and creativity skills
• Excellent communication skills including the ability to give constructive feedback
• Track record of staff and leadership development within a claims function
• Ability to problem solve and make decisions
• Knowledge of state/territory regulations and issues

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.