Software Engineer

Location Name DE, Wilmington
Date Posted
2 months ago(10/5/2022 1:19 PM)
Berkley Technology Services LLC
Primary Location
Information Technology

Company Details

Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world.  Visit us at to learn more information.


The successful candidate will demonstrate their passion for implementing and improving DevOps processes.   Use your cloud experience to have a positive impact on our organization’s cloud journey.  Collaborate with others in the organization to improve software development, agility, and automation.  Team is responsible for overseeing all activities related to automating Application Lifecycle Management (ALM), automated testing development, and QA processing.  Specific responsibilities include development and execution of software release functions moving system changes across the environment model.  Additional responsibilities include support for SDLC tools, source code control systems, and training other teams on usage of automation tools.


  • Support and enhance existing DevOps automation framework with a focus on enhancing end-user experience through self-service solutions, speed of delivery, and high-quality results.
  • Use understanding of the intersection of development and operations (DevOps) to promote process maturity around DevOps and CI/CD processes.
  • Ensure the DevOps processes meet or exceed compliance and security requirements.
  • Collaborate with representatives of diverse disciplines from across the WRBC organization to enhance automated software delivery to both on-premises and cloud hosting solutions.
  • Ensure team-supported tools (including DevOps tools) are maintained and optimally utilized.
  • Participate in both project and support activities for the team.
  • Build strong relationships across the organization for the purpose of understanding the needs of other teams. Build frameworks and solutions that meet the requirements of a diverse set of technologies.
  • Travel for this position is approximately 10-20%


  • Minimum 3 years of experience developing, enhancing, and support application software.
  • Experience with the full software development lifecycle, from requirements to development, deployment, and support.
  • Minimum 3 years of Agile/Scrum experience.
  • Minimum 3 years hands-on experience building CI/CD processes.
  • Minimum 3 years successful experience with DevOps and Cloud technologies, preferably as a developer.
  • Minimum 3 years successful experience with software management disciplines.  Includes knowledge of various SDLC/ALM (Agile, waterfall), and ITIL processes including change and release.
  • Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn/perform them
  • Strong customer service focus that serves as the basis for making decisions and taking action
  • Ability to thrive and produce results with minimal supervision in a fast-paced, entrepreneurial environment
  • Superior analytical troubleshooting skills. 
  • Excellent oral and written communication skills with ability to interact with both technical and business stakeholders
  • Experience with Jira, Confluence, Bamboo, Bitbucket, GitHub, Azure Cloud Services and DevOps, Visual Studio, .NET, C#, and Bamboo and Azure pipeline development.
  • Experience with ServiceNow, Docker EE, and Kubernetes is highly desired.
  • The Company is an equal employment opportunity employer. 
  • Must be fully vaccinated and remain fully vaccinated against COVID-19. *, unless prohibited by law.

*Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.


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