Berkley

Associate Underwriter Supervisor

Location Name AZ, Scottsdale - 7233 E Butherus Drive
ID
2022-7833
Date Posted
3 weeks ago(9/7/2022 9:54 AM)
Company
Berkley Aspire
Primary Location
US-AZ-Scottsdale
Category
Underwriting

Company Details

Berkley_Aspire_Logo

 

 

Berkley Aspire is passionate about making excess and surplus lines business easy to transact. We differentiate ourselves by continually innovating to bring market-leading technology and services to our agents and their clients. From direct bill with installments, to not requiring renewal applications for 80% of our small business policies, we focus on making it easy, expeditious, and efficient for agents and consumers.

 

Berkley Aspire writes from small, minimum premium, policies to accounts over six figures. We offer General Liability, Property, Inland Marine and Excess policies through Berkley appointed agencies in 49 states.

Responsibilities

The Associate Underwriter Supervisor will oversee the day to day operations of an Associate Underwriter Team and will manage service level objectives to ensure proper support is being provided to the Underwriting Team. The Underwriting support supervisor will assist the Underwriting Support Manager with the oversight, coaching and development of the Associate Underwriting Team to ensure that all work is processed within company established service standards and in compliance with company quality objectives.

 

Specific Duties
• Supervise a team of Associate Underwriters.
• Monitor the day-to-day processing of a team of Associate Underwriters.
• Ensure all transactions are processed within company established service standards.
• Ensure all work processed by the Associate Underwriter team meets company productivity and quality objectives.
• Complete quality control reviews of staff on a quarterly basis.
• Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting support functions.

• Ensure documented procedures and training manuals/materials are kept up to date.
• Provide timely and regular feedback to the Associate Underwriter team on quality, quantity and other performance issues through formal and informal communication.
• Coach, train and mentor the Associate Underwriting team including training of new hires and ongoing/continuing education of existing staff.
• Respond to any escalated calls and/or e-mails.
• Recognize and acknowledge the skills of team members, help them understand their growth areas and build on their strengths.
• Provide back-up for Associate Underwriting team as necessary.
• Operate according to underwriting authority as delegated by manager.

 

May perform other functions as assigned.

Qualifications

• Supervisory experience preferred.
• Experience in commercial lines rating and or underwriting preferred.
• Excess and Surplus lines background preferred.
• Experience working with technology business a plus.
• Knowledge of rating practices.
• Strong oral and written communication skills.
• Strong decision-making skills.
• Ability to work as well as part of a team.
• Strong interpersonal skills.
• Strong customer service skills.
• Excellent PC skills and a working knowledge of Windows environment.

 

Education Requirement

 

Bachelor’s degree and two plus years related insurance experience; or equivalent combination of education and experience.

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