User Experience Designer Intern

Location Name IA, Urbandale - 3840 109th Street
Date Posted
3 months ago(9/6/2022 11:16 AM)
Berkley Technology Services LLC
Primary Location
Hourly/Temporary Positions

Company Details

Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware.  Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology.


At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at to learn more information.


Are you customer-obsessed, creative and passionate about creating experiences where customers feel an application was easier than expected? Joining Berkley Technology Service (BTS)’s Digital and User Experience (UX) team as a UX Professional places you on a team whose primary focus is the experience our users have in engaging with the platforms we support. With us, you’ll participate in developing applications to optimize interactions between our company, agents and insureds. We work on everything from the company web site to sites where you can get an insurance quote. As an organization, our culture is focused on an innovation mindset and we treat each other like family.  If you are eager to learn something new and apply your research, design and technical skills in a meaningful way, we’d love to speak with you about what we have to offer at BTS.


You’ll also have opportunities to:

  • Research the needs of users and stakeholder
  • Collaborate on an Agile team
  • Analyze the user experience of competitors
  • Support and assist with the utilization and optimization of Google Analytics, analyzing data to support future content and design updates
  • Gain experience with interface design and optimization


  • Registered undergraduate student pursuing a major in an IT-related degree with a preferred overall GPA of 3.0 or higher.
  • At least two years of college or university coursework completed; preference is for some or a majority of that to relates to Graphic Design, Web/UI development, Human-Computer Interaction (HCI), Product or Industrial Design, Psychology, or a related discipline
  • Experience with Figma or Adobe Creative Suite
  • Prior related co-op, internship, and/or on/off-campus, and/or freelance graphic or UI/UX design experience preferred but not required
  • Some knowledge in the more technical aspects of user experience design including Bootstrap, CSS, etc.
  • Creativity, curiosity, and a passion for the user
  • Must be fully vaccinated and remain fully vaccinated against COVID-19. *, unless prohibited by law.



         *Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.


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