Berkley One Distribution Support Service Specialist

Location Name IL, Chicago - 550 W Jackson Blvd - 3rd Floor
Date Posted
17 hours ago(12/1/2021 5:42 PM)
Berkley One
Primary Location

Company Details



Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.


Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.


Berkley One is hiring a Berkley One Distribution Support Service Specialist in our Chicago, IL office.


This role’s primary objective is to deliver all that is great about Berkley One and to help our agents place and maintain business with us. Ideal candidates will have experience working as support of a successful customer solutions team that delivers world class service across multiple channels and are energized about helping others drive market growth within an organization.


In collaboration with and at the direction of the Vice President, Distribution Operations and Senior Vice President of Marketing & Distribution:


  • Standardize distribution management activities of the Producer Lifecycle for all three segments, High Net Worth, Classics and Rec Marine.
  • Help support new agency onboarding.
    • Create and distribute all new Agency Contracts to all new agencies via e-signature and advising the Distribution team of the progress and completion.
    • Ensuring the Enrollment Packet is delivered to our new agency partners and required information is received back and is accurately input into Salesforce.
    • Develop workflow for entering all new staff (of an existing Agent) into Salesforce.
  • Create process to ensure the accurate and current agency/producer licensing is compliant in our system (Salesforce).
  • Responsible for the Appointment process in Sircon for Agents and Producers as directed by the State legal requirements.
  • Execute activities and projects relative to mass agent communication. This could include but is not limited to,
    • Delivery of the Schedule E via e-signature.
    • Following up on mass communication in which we need a rsvp.
    • Assisting with Distribution events.
  • Assisting the VP of Distribution and the Agency Experience Managers with processes that cross all of our Producers and various functional area (Boss Team, Underwriting, Claims etc. ) within Berkley One.
    • BOR/COP process
    • Agency Termination
    • Organizing and Understanding of Agency codes
    • Agency Termination
  • Ownership of Distribution special projects as directed by the VP of Distribution.


  • High school diploma or equivalent.
  • At least 2 years work experience in office setting performing clerical and data entry-oriented tasks.
  • Proficiency with the Microsoft Office suite and other programs.
  • Experience contributing on a high performing service solutions team in a high growth, fast paced environment. You are an outstanding collaborator.
  • Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization.
  • You have a strong sense of accountability, fun and adventure.
  • Natural curiosity. You love learning how things work and you are always looking for innovative improvements.
  • Strong ability to deal with ambiguity and work independently to get the job done.

Additional Company Details

The Company is an equal employment opportunity employer.

Additional Requirements

COVID-19 vaccine required unless prohibited by law.


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