Billing & Receivables Team Lead

Location Name DE, Wilmington
Date Posted
4 months ago(8/13/2021 7:13 PM)
Berkley One
Primary Location

Company Details



Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.


Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.


This position is responsible for building and managing a function and team that is responsible for all customer billing and other related transactions and reporting.


  • Build billing function that delivers on our commitment to exceptional customer service.
  • Review and optimize current billing processes and application. Build new workflows and processes related to billing and receivables in support of the broader organization.
  • Participate in moderate to complex billing research and resolution in collaboration with Service, Finance, and/or IT
    Act as first level support of billing escalations and special handling.
  • Partner with Finance and IT to review end to end billing processing and provide new ideas and guidance on ways to improve client experience and handling efficiencies.
  • Coach and provide feedback to billing specialists and service team members on billing related interactions with agents/clients. Train where needed.
  • Engage in special projects in support of overall credit function.
  • Manage Billing Specialist.


  • Bachelor’s degree in finance or business preferred but not required.
  • Minimum of 7-10 years of billing and financial analysis background required, including staff management.
  • Insurance industry experience preferred.

Additional Company Details

The Company is an equal employment opportunity employer.

Additional Requirements

COVID-19 vaccine required unless prohibited by law.


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