Operations Analyst

Location Name NJ, Morristown - Suite G50
Date Posted
1 month ago(2/1/2021 2:18 PM)
Berkley Public Entity
Primary Location

Company Details



Berkley Public Entity is a provider of casualty insurance and reinsurance solutions for individual counties, municipalities, school districts, and pools. Our culture is one of teamwork and innovation. We aim to be a true partner and resource to the brokers and clients we work with.

Berkley Public Entity is a subsidiary of the W. R. Berkley Corporation, a Fortune 500 company recognized as one of the most respected names in the property casualty insurance industry. W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.


The Operations Analyst’s primary objective is to partner and support each function of the business (Underwriting, Claims, Accounting, IT, Actuarial, Senior Leadership, etc.) to drive operational change and increase overall efficiency.


  • Determine operational objectives by studying business functions – meet routinely across functions to gather information on business processes and design processes and implement procedures.
  • Propose, test, and implement system improvements to improve process efficiencies and user experience.
  • Reporting of validated downstream underwriting, claim, and financial data.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Coordinate requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists for conferences and marketing communications.
  • Review broker management data (license requirements, contact information, etc.) to ensure current records; communicate with brokers to receive any outstanding, updated information.
  • Liaise with internal and external compliance resources to research statutes, regulations, and best practices to be implemented in underwriting decisions.
  • Other projects as assigned.


  • Bachelor’s Degree preferred.
  • 3-5 Years of operational support experience preferred.
  • Background in commercial insurance industry required.
  • Strong proficiency in Microsoft Office Suite programs (particularly Excel and Visio).
  • Excellent verbal and written communication skills.
  • Must possess strong analytical and prioritization skills.
  • Proven capability for client servicing and project management.
  • Ability to work independently and in a team environment.


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