Commercial Property Claims Representative

Location Name IA, Urbandale - 11201 Douglas Avenue
Date Posted
3 weeks ago(2/16/2021 4:41 PM)
Continental Western Group
Primary Location

Company Details


A trusted insurance carrier since 1886, Continental Western Group (CWG) offers a broad array of commercial insurance products for businesses in 13 states from the Rocky Mountains to the Great Lakes. Our goal is to be the strong, local and trusted choice for independent insurance agents and customers.
About W. R. Berkley Corporation
W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.


Investigates low to medium level commercial property claims in a prompt, equitable manner by analyzing coverage, evaluating reserves; and negotiating settlement or conclusion of claim.

  • Examines and analyzes policies, contracts and claim forms to determine coverage.
  • Investigates loss in a prompt manner by investigation, telephone, or correspondence to determine the extent of the Company’s obligation. 
  • Requests necessary reports, e.g., police reports, fire reports, property damage inspections, etc. Utilizes independent adjusting services to assist in the claim investigation as appropriate. 
  • Establishes accurate claim reserves and re-evaluates exposures and reserves during the life of the claim.
  • Correctly enters claim data and file documentation into claim and related systems for reporting purposes.
  • Negotiates settlement or conclusion of claim.    



Education & Experience

Two years related claims experience and/or training; or equivalent combination of education and experience.  Bachelor’s Degree preferred but not required.


 Knowledge, Skills & Abilities

Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers.  Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills.  Regularly and consistently demonstrates commitment to company values and guiding principles. Proficient with Microsoft Word, Excel, and Outlook.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.