At Berkley Program Specialists, we are dedicated exclusively to program business and excel at partnering with program administrators who possess significant underwriting expertise for homogeneous, niche classes of business. We enjoy the strength and stability that comes with being a Berkley Company and underwrite our programs through our member insurance companies, which are A+ (Superior), Financial Size Category XV, by A.M. Best.
This position provides technical oversight and coverage guidance to achieve the appropriate outcome on claims up to approved authority.
Significant emphasis on resolution and process improvement, while maximizing cost effectiveness, supporting business partners to attract and maintain business.
The position holds responsibilities with heavy focus on proactive and effective performance of Third Party Administrators and Program Administrators in addition to supervising an assigned claims team on direct handled program claims.
Develops and maintains effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.
The position requires extensive multi-line claim experience.
Reviews and analyzes claim detail above the Third Party Administrator authority, while providing direction on reserving and settlement decisions.
Communicates Large Loss Reporting to internal business partners and reinsurers. Provides support to all functional internal departments.
Highly developed skills in negotiating, mediating and/or arbitrating claims. Also may attend trials as necessary.
Conducts and participates in regular audits, program administrator meetings and file reviews.
Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with corporate policies.
Other duties as assigned.
Minimum of 15 years of property and casualty multi-line claims (Auto/GL/Property) handling experience required.
Experience in TPA oversight and vendor management.
CPCU desired but not mandatory.
Significant complex problem-solving experience.
Strong litigation management background.
Program claims experience a plus.
Bachelor’s degree, advanced degree is preferred.