Software Engineer

Location Name IA, Urbandale - 3840 109th Street
Date Posted
1 month ago(1/28/2021 2:23 PM)
Berkley Technology Services LLC
Primary Location
NC, Durham
DE, Wilmington
Information Technology

Company Details

Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world.  Visit us at to learn more information.


This position will be providing overall requirements gathering, design, development and support of one or more company applications for the various subsidiaries of the corporation.


Primary Duties & Responsibilities:

  • Design and develop .NET software for commercial insurance systems
  • Demonstrates the capability to resolve routine problems within a system or process
  • Can produce significant new system functionality or defect resolution with minimal direction
  • Creates design specifications that demonstrate an understanding of most interfacing systems and supported business processes
  • Routinely proposes improvements to a system to improve supportability or usability
  • Can be consulted to provide recommendations to solve business issues based on experience and knowledge of current technology
  • Demonstrates solid development processes including code review, documentation, and unit testing
  • Participates in BTS (Berkley Technology Services) initiatives to support WR Berkley company implementations
  • Develops application enhancements based on requirements gathered from business users
  • Provides feedback on business requirements to improve business functions
  • Provides system, integration and process documentation
  • Analyzes and resolve application bugs
  • Provides high quality support for our customers
  • Work as a collaborative part of a development team, which includes interactions with business analysts, quality assurance and end user resources
  • May provide rotating on-call support of production systems
  • Ensure high-performing and scalable solutions by proactively monitoring and assessing various performance metrics both pre and post-implementation
  • Provide end user mentoring and training in 1-1 and small group settings
  • Partner with the various subsidiaries to create a vision for future advancement of our applications
  • Travel for this position is approximately 5-10%



Minimum Qualifications: 

  • 5 to 10 yrs. of software development experience
  • 2 to 5 years of development experience in Microsoft technologies Including ASP.NET, MVC, C# and LINQ
  • 2 to 5 years of development experience with web based technologies including HTML, CSS, JavaScript and web services
  • 2 to 5 years of relational database experience with MS SQL Server
  • Ability to thrive and produce results with little or no supervision in a fast-paced environment
  • Excellent communication skills with ability to interact seamlessly at all levels with both technical and business stakeholders
  • Strong customer service focus and sense of urgency
  • Ability to quickly adapt and learn new technologies and systems
  • Superior problem solving and analytical skills
  • Ability to function as a valuable team member inside a virtual collaboration environment
  • Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn/perform them

Qualifications that are not required but are a plus

  • Agile/Scrum team exposure and experience
  • P&C Insurance Industry knowledge
  • Knowledge of domain driven development and/or CQRS architecture
  • Working knowledge of ASP.NET Web Forms
  • Working knowledge of Entity Framework
  • Experience with Atlassian tools
  • Working knowledge of Angular


Working Conditions and Physical Requirements: 

  • Ability to sit at a desk and work on a computer for extended periods.
  • May occasionally lift and/or move up to 10 pounds.
  • Vision abilities required by this job include close vision and ability to adjust focus.



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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