Claims Consultant - Professional Liability

Location Name IL, Chicago - 550 W Jackson Blvd - 4th Floor
Date Posted
2 months ago(11/25/2020 2:17 PM)
Berkley Select
Primary Location

Company Details



More than any other, insurance is an industry whose foundation is based on trust – to provide peace of mind. So it is essential that, above all, Berkley Select is a company defined by the attributes that engender trust and confidence among our brokers and agents, and their clients. Berkley Select is the result of bringing together two of the industry’s most respected names in professional liability insurance.
We are a leading provider of professional liability insurance products across a full spectrum of disciplines and industries, for clients of virtually every size and level of complexity.

As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions.  Berkley Select clients have access to a creative team of dedicated underwriters and the resources of W. R. Berkley Corporation. 


Responsible for the handling, oversight and overall management of complex professional liability claims, primarily Medical Malpractice.  Experience with Employment Practices Liability (EPL) claims a plus. Recognized as a technical expert in the interpretation of complex or unusual claims-made policy coverages. Under limited management direction, will analyze, coordinate and resolve claims within assigned limits of broad authority.  

In addition, the successful candidate may work directly with less senior claim handlers, providing mentoring and coaching support on claims, evaluating requests for monetary authority, providing guidance and direct oversight on more severe claims, assisting with trial and large loss reporting, and handling day-to-day claims questions.


  • Manages highly complex investigations of professional liability claims including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.
  • Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with  panel attorneys and/or counsel retained by the insured.
  • Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements.
  • Makes recommendations on claims processes and resolution strategies to management.
  • Analyzes claim activities; prepares and presents reports to management and other internal business partners and clients.
  • Works with attorneys, account representatives, agents, and insureds regarding the handling and/or disposition of highly complex claims.
  • Provides guidance and assistance to less experienced claims staff and other functional areas.
  • Interaction and consultation with business partners including underwriting, agents and management regarding industry activity and trends.
  • Coordinate payment of attorney/vendor claim expenses and fees in a timely manner.


At least 8 years professional liability claims experience, strong background in Medical Malpractice and Employer Liability and/or other professional liability lines a plus.

Bachelor's degree or equivalent experience, JD a plus.

Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance claims principles, practices and procedures. Strong background in fully comprehending complex claim facts and issues, implementing strategies with a proactive long term view of business goals and objectives and evaluating claims based on a cost benefit analysis. Creativity in resolving unique and challenging business problems.

Strong skills needed in communications, negotiation and presentation skills. Advanced analytical and problem solving skills.  Prioritization and organization of multiple projects.  Effectively manage ambiguous situations, issues and adapt to change.  Strong interpersonal and team participation skills.


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