Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world.
The CMDB Engineer works closely with all technology departments and Berkley subsidiaries to design holistic solutions that benefit the enterprise. Primary responsibilities include (1) Development, enhancement, and sustained support of the ServiceNow CMDB and Discovery Patterns (2) Continuous improvement and maturity of the Configuration Management Database (CMDB) and Discovery engine and Patterns, (3) Alignment of business goals with ServiceNow platform roadmaps. Intimate knowledge of ITIL Framework is required in order to work with Operations, Infrastructure and Application teams, ITSM, and Change management departments.
Primary Duties & Responsibilities:
Continuous Improvement and Development:
CMDB Software Engineer is a technical job that requires expertise in a broad range of software development, infrastructure, and project management experience.
Specific Experience Required
Additional qualifications should include:
Working Conditions and Physical Requirements:
**This postion does not sponsor at this time**