Surety Underwriting Admin

Location Name GA, Atlanta - 2 Ravinia Drive - Suite 1050
Date Posted
1 month ago(5/26/2020 11:27 AM)
Berkley Surety Group
Primary Location

Company Details



The Surety Underwriting Administrator provides support to the Commercial and Contract Surety Department. S/he will provide technical, administrative, and underwriting support to assigned field offices. General functions include processing of new and existing business, system maintenance, agency inquiry support, document preparation, and overall bond portfolio management support. Essential duties include but are not limited to:

  • Sets up and amends account submissions and bond related information within the BASIS system ensuring that all relevant information is accurate and compliant with company standards.
  • Prepares bid and final bond (contract or commercial) requests within BASIS for review and approval from underwriters. Updates bid status information within BASIS when received by the field underwriter.
  • Processes all final bonds ensuring that all data is input correctly; that premiums and commission are accurate with respect to the account and producing agent; and that all supporting documentation is placed within the virtual bond file within the BASIS system in accordance with Company guidelines.
  • Proactively works on the pre-renewal and renewal processes and works collaboratively with field underwriters to ensure that all bond renewals processed or otherwise handled (closed or canceled) in a timely manner.
  • Maintains a diary system and produces other company reports relating to performance bonds to assist field underwriters with the management of their surety portfolios. Sends out Bond Status Inquires, in accordance with Company standards or at the direction of field underwriters.
  • Has a solid understanding of BSG Rating Manuals and can accurately use applicable rating worksheets to support accurate premium computation and proper coding of bond activity.
  • Identifies and recommends process improvements that promote more effective business practices.
  • Effectively researches, responds, and resolves agency billing issues and inquiries on a bond specific level or at an agency level
  • Provides financial statements, work in progress and other account financial information to field underwriters.
  • Orders credit reports and Dun and Bradstreet reports to support field underwriters.


  • BA/BS degree in related field preferred
  • 3+ years’ experience in Surety Underwriting Support and 5+ years in customer service,  operational or administrative support positions
  • Effective oral and written communication skills with the ability to write clear and effective business correspondence to both internal and external customers.
  • Ability to use the automation tools provided by BSG (i.e. Word, Excel, E-mail, Outlook, PowerPoint, Imaging, U/W System, etc.).
  • Ability to be collaborative and effectively work in a “team” setting.
  • Learns quickly and demonstrates an open attitude when facing new problems, processes, or procedures, and takes advantage of diverse sources of information to solve problems
  • Able to work effectively in a diverse team environment as well as independently
  • Demonstrates the ability to produce error-free work and achieve high levels of accuracy
  • Able to multi-task and prioritize work in order to accomplish the most important individual objectives.
  • Self starter who is able to organize to complete tasks and effectively complete assignments in a high volume work environment


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