Claims Manager

Location Name KS, Overland Park - Lighton Plaza II Building
Date Posted
2 months ago(4/9/2020 12:08 AM)
Intrepid Direct Insurance
Primary Location
US-KS-Overland Park

Company Details

intrepid new 2020


MARCH 24, 2020

During this unprecedented pandemic, we at Intrepid Direct Insurance wish you and your family good health. We are continuing to recruit for quality additions to our growing company. We are confident our direct and tech-forward model will be in demand through an uncertain economic future. Please consider joining our team!  Bill Strout, President


Claims Manager

Intrepid Direct is leading an exciting change in the old property and casualty insurance business creating a better customer experience for franchise business owners.  From application to claims, we are improving everything.  We know that our creative claim handling built on commonsense and fairness is just one more reason our customers love us. They love us much that we are growing fast, practically doubling each of the past 3 years and plan to do it again in 2020. 


Our growing team would like to add a motivated, inquisitive, customer service focused leader who is excited about helping to shape our growing Claims Department.  As a Claims Manager at Intrepid, you will be responsible for providing direction on team’s auto claims and sharing technical expertise. You will help answer coverage questions, develop technical training plans, work with our customers to solve problems, participate in projects to help the department evolve, and most importantly, make us better.   


If you want more, if you have ideas and passion to share, if you want to build and innovate, if you find yourself asking WHY? all the time, you will love Intrepid as much as our clients do. 


A day in the life would include:

  • Collaborating to shape the future strategy of the Claims Department.
  • Managing office inventory of auto claims from routine to complex and severe both in and out of litigation to include:
    • Ensuring team conducts thorough investigations to determine coverage and liability
    • Ensuring appropriate evaluating, negotiating and settling property damage and bodily injuries.
    • Ensuring Identification and pursuit of recovery opportunities (salvage, subrogation, etc.).
  • Conducting research on industry trend and keeping apprised of laws in Federal, State and Local jurisdictions.
  • Developing and conducting department-specific training.
  • Occasionally attend professional and/or continuing educational seminars and classes.
  • Serving as a point of contact and knowledge source for all internal departments, and for our clients.

Qualities Required:

  • Creativity
  • Motivation
  • Inquisitiveness
  • Driven to embrace technology
  • Confidence
  • Customer focused
  • Critical Thinker




Work experience:

  • Minimum 5 year’s experience in leadership role.
  • Minimum 10 year’s experience handling Commercial Auto Claims for a carrier.
  • Impressive technical skills with demonstrated success .
  • Experience managing litigated claims is required.
  • Proven ability to grow within previous roles.



  • Bachelor’s degree required.
  • Insurance related designation (AIC, SCLA and/or CPCU).
  • Have, or ability to obtain, adjuster license in required states.



  • Medical, dental, vision, life, disability insurance
  • 401(k) and profit-sharing
  • Paid vacation, sick time, and standard holidays
  • Paid maternity/parental leave
  • Tuition reimbursement
  • Gym membership subsidy
  • Free snacks & beverages
  • Casual dress code



Intrepid Direct Insurance (IDI) is a rapidly growing innovative property and casualty company and a member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best. Our vision is to create the most efficient insurance experience for our customers leveraging technology and our deep knowledge of our customer’s needs.  Our team is comprised of “A” level talent and innovative thinkers.  You will be part of a highly collaborative team of talented and focused professionals.  Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.



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