Claims Specialist

Location Name KS, Overland Park - Lighton Plaza II Building
Date Posted
2 months ago(3/24/2020 5:25 PM)
Intrepid Direct Insurance
Primary Location
US-KS-Overland Park

Company Details

intrepid new 2020


MARCH 24, 2020

During this unprecedented pandemic, we at Intrepid Direct Insurance wish you and your family good health. We are continuing to recruit for quality additions to our growing company. We are confident our direct and tech-forward model will be in demand through an uncertain economic future. Please consider joining our team!  Bill Strout, President


Claims Specialist

Intrepid Direct is leading an exciting change in the old property and casualty insurance business creating a better customer experience for franchise business owners. From application to claims, we are improving everything. We know that our creative claim handling built on common sense and fairness is just one more reason our customers love us. They love us so much that we are growing fast, practically doubling each of the past 3 years and plan to do it again in 2020. 


Our growing team would like to add a critically thinking, resourceful problem solver who is excited about helping to shape our growing Claims Department. As a Claims Specialist at Intrepid you will be responsible for a reasonable inventory of auto claims from routine to complex. You will help answer coverage questions, work with our customers to solve problems, participate in projects to help the department evolve, and most importantly, make us better. Once you have those things down, your potential is unlimited as you grow with us!


If you want more, if you have ideas and passion to share, if you want to build and innovate, if you find yourself asking WHY? all the time, you will love Intrepid as much as our clients do. 


Responsibilities Would Include:

  • Collaborating to shape the future strategy of the Claims Department.
  • Managing claims from routine to complex and severe, up to and exceeding $100K, in and out of litigation:
    • Conducting thorough investigations to determine coverage and liability.
    • Evaluating, negotiating, and settling property damage and bodily injuries.
    • Identifying and pursuing recovery opportunities (salvage, subrogation, etc.).
  • Conducting research on industry trends and keeping apprised of laws in federal, state, and local jurisdictions.
  • Occasionally attending professional and/or continuing educational seminars and classes.
  • Serving as a point of contact and knowledge source for all internal departments and for our clients.

Qualities Required:

  • Creativity
  • Diplomacy
  • Resourcefulness
  • Driven to embrace technology
  • Confidence
  • Customer focus
  • Critical thinker


Work experience:

  • Minimum 5 years’ experience handling commercial property and casualty claims for a carrier.
  • Impressive technical skills with demonstrated success.
  • Experience managing litigated claims required.
  • Proven ability to grow within previous roles.
  • Leadership and management skills a PLUS for our growing department.


  • Bachelor’s degree required.
  • Insurance related designation (AIC, SCLA and/or CPCU).
  • Have, or ability to obtain, adjuster license in required states.


  • Medical, dental, vision, life, disability insurance
  • 401(k) and profit-sharing
  • Paid vacation, sick time, and standard holidays
  • Paid maternity/parental leave
  • Tuition reimbursement
  • Gym membership subsidy
  • Free snacks & beverages
  • Casual dress code



Intrepid Direct Insurance (IDI) is a rapidly growing innovative property and casualty company and a member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best. Our vision is to create the most efficient insurance experience for our customers leveraging technology and our deep knowledge of our customer’s needs.  Our team is comprised of “A” level talent and innovative thinkers.  You will be part of a highly collaborative team of talented and focused professionals.  Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.


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