SVP Claims Officer

Location Name IL, Chicago - 550 W Jackson Blvd - 4th Floor
Date Posted
7 days ago(4/3/2020 2:12 PM)
Berkley Select
Primary Location

Company Details

Berkley Select_Logo



More than any other, insurance is an industry whose foundation is based on trust – to provide peace of mind. So it is essential that, above all, Berkley Select is a company defined by the attributes that engender trust and confidence among our brokers and agents, and their clients. Berkley Select is the result of bringing together two of the industry’s most respected names in professional liability insurance.
We are a leading provider of professional liability insurance products across a full spectrum of disciplines and industries, for clients of virtually every size and level of complexity.

As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions.  Berkley Select clients have access to a creative team of dedicated underwriters and the resources of W. R. Berkley Corporation. All member insurance companies are rated A+ (Superior) by A.M. Best Company, and carry Standard & Poor’s Financial Rating of A+ (Strong).


Responsible for the supervision of all Management & Professional Liability Claims related matters as well as the analysis, development and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives.  Work collaboratively with the Berkley Select Leadership Team in loss trend, coverage and exposure analysis for existing business and new opportunities. Work directly with internal claims personnel and outside partners (legal counsel, TPA’s) to manage and achieve high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the organization.




  • Ensure that all valid claims are paid promptly and accurately
  • Ensure that adequate claim reserves are established and maintained. Appreciate the importance of accurate reserving in assisting the company maintain adequate rates.
  • Manage expenses appropriately to enable optimal outcome in complex cases.
  • Analyze existing claims strategy to ascertain effectiveness. Develop and implement appropriate claims strategy in conjunction with the President, Chief Underwriter, Chief Actuary and Chief Financial Officer.
  • Provide vision and leadership to the Claims organization in accordance with the established strategy
  • Cultivate a culture that excels in communication and collaboration
  • Lead  in the development, implementation and continuous planning of all claim programs, metrics, processes, results and initiatives
  • Collaborate with Underwriting, Actuarial, Finance and other stakeholders to ensure knowledge sharing on market trends, legal changes and loss developments
  • Leverage resources, technology, and processes to drive innovation through the use of predicative analytics within the department
  • Understand and utilize internal claim best practices for proper and consistent claim performance, compliance and achievement of business goals
  • Work with the Leadership Team on cost containment strategies including allocated and unallocated expenses within the Claims operation
  • Create the Claims annual operational goals, objectives and budget
  • Supervise and analyze effectiveness of panel counsel to assure compliance with agreed upon metrics and recommend changes to the President where necessary.
  •  Provide regular Claims updates to brokers and reinsurers as necessary.
  • Ensure sound litigations management practices, including detailed review of legal bills using appropriate tools
  • Attend mediations, arbitrations, depositions, trials, as necessary
  • Perform other duties and/or projects as assigned by the President


  • Bachelor’s Degree required;Juris Doctor strongly desired; other advanced degree a plus 
  • Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook proficiency, Internet proficiency, knowledge of claims management tools
  • 15 years of general claims experience with knowledge of a broad array of Management & Professional Liability experience that includes executive liability, Allied Health, Lawyers, Accountants and Non-Profit. Background in large loss management, mediation and settlement negotiations.


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