• Manager, Business Implementation and Support

    Location Name AZ, Scottsdale - 7233 E Butherus Drive
    Date Posted
    7 days ago(2/14/2020 10:54 AM)
    Nautilus Insurance Group
    Primary Location
    Product Development
  • Company Details


    Nautilus Insurance Group is a strong underwriting Company and respected leader in the E&S industry. Our culture promotes creativity, integrity and respect, allowing us to attract and retain quality employees. Nautilus is a subsidiary of the W. R. Berkley Corporation, a Fortune 500 company recognized as one of the most respected names in the property casualty insurance industry. Nautilus writes Commercial Excess and Surplus Lines business in all 50 states.

    About W. R. Berkley Corporation  W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.


    This role resides in the Underwriting Systems & Operations Department.  The Department consists of four teams including Underwriting Systems, Forms & Filings, Business Implementation & Support, and Operations.  The Business Implementation & Support Team is primarily responsible for agent-facing troubleshooting, pre-release UAT, implementation of forms and form rules in various systems, in addition to other tasks.  The team works collaboratively with many internal departments, including Legal, Regulatory, Underwriting, Marketing, Actuarial, and IT.   

    The Manager role involves working on and oversight of multiple tasks with high priority deadlines using system and product knowledge, as well as knowledge of underwriting and agent workflows.

    • Supervise a cross functional team accountable for delivering high quality, timely deliverables that allow our customers to complete their work with Nautilus either through updates of underwriting information or various business applications.
    • Ensures process, reference documentation, procedures, and metrics are appropriately maintained and reflect current state.
    • Supports team work assignments as needed to ensure completion.
    • Responsible for maintaining knowledge of all applications supported by this department and their use in the quote to issue processes.
    • Develop and maintain effective working relationships with IT, internal business users, external business users, and vendors as needed.
    • This job has supervisory responsibilities. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; and completing performance appraisals. Carries out responsibilities in accordance with the organization’s policies and applicable laws.
    • Additional responsibilities as requested by the leader.


    • Experience with working in an Agile environment preferred.
    • Bachelor's degree preferred.
    • 3-5 years related insurance underwriting/management experience.
    • Ability to quickly rationalize large data sets and information to assist in decision making.
    • Understand internal and external market factors that influence patterns in the insurance industry.
    • Excellent oral and written communication skills.
    • Excellent organization skills and process and workflow capabilities.
    • Excess and surplus lines background beneficial.
    • CPCU, AU, ASLI or completion of other insurance-related classes is recommended.
    • Must have experience with Microsoft Office Applications. 


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.