Director, Claims

Location Name CT, Stamford - Floor 9
Date Posted
7 days ago(4/3/2020 2:11 PM)
Berkley Public Entity
Primary Location
NJ, Ewing - 200 Princeton S
NJ, Morristown

Company Details

Berkley Public Entity_Logo

In 2012 Berkley Public Entity (BPE) was founded as a member company of W. R. Berkley Corporation. As we thought about the mission of the new company, we kept coming back to several critical core characteristics: We must have strong interdisciplinary core competencies; we must strive to develop collaborative, mutually beneficial relationships between partners; we must excel at understanding and serving the evolving needs of the entities we work with, and we must foster a culture of innovation with the goal of continuous improvement to ensure best in class service to all of our partners.


What, then, are the hallmarks of a long-lasting risk program, and how does BPE support one? Simply, we work best with entities that seek to “own their risk” and are driven to minimize the negative implications, both human and financial, of the services they provide. We use our multi-disciplined team to help create risk control and cost saving solutions that are often unique, and always carefully crafted. Our clients must know that we will always strive to provide resources to help them achieve this goal while also helping them benefit from the positive implications of effective management of risk. Through the close, trusting relationships we develop with our brokers and clients we are able to make thoughtful decisions based upon shared goals.


This role is responsible for the review, oversight and specific handling of General, Automobile, and Professional Liability claims including Law Enforcement and Sexual Abuse involving schools, municipalities, other public entities.  All accounts are written excess of an SIR layer and underlying claims are handled by the insured or their selected TPA until reaching the BPE layer.


Additionally, this role will monitor trends within the portfolio and individual accounts and take action as necessary to contribute to the overall success of the company.

  • Responsible for assigned claims from first notice to closure adhering to BPE claims guidelines, workflows and best practices; set reserves as appropriate within assigned authority.
  • Work closely with insureds, brokers and TPA’s to secure additional claim information, communicate loss information, and monitor Self Insured Retentions.
  • Lead and participate in audits of TPA’s to ensure adherence to BPE claims guidelines
  • Ensure large loss and exposure reporting requirements are met referring claims to BPE management and/or WR Berkley management as necessary.
  • Identify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; share trends with underwriters and brokers
  • Communicate and collaborate across the organization-  underwriting, marketing, and senior management to achieve organizational success
  • Review claims files to determine adherence to company practices, protocols and service levels; note any deficiencies and make recommendations for improvement.
  • Contribute to business development; participate in marketing and renewal events differentiating the BPE claims process within the marketplace.
  • Provide feedback and/or suggestions relating to various policy wordings
  • Travel – attend conferences, mediation and/or trials as necessary


  • BA/BS degree
  • Experience handling General Liability and Auto Liability claims
  • Experience managing and creating relationships with TPA’s
  • Public Entity experience a plus
  • Litigation experience a plus
  • Advanced proficiency with the Microsoft suite of products


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