• Storage Area Network Engineer

    Location Name DE, Wilmington
    Date Posted
    2 weeks ago(6/12/2019 4:03 PM)
    Berkley Technology Services LLC
    Primary Location
    Information Technology
  • Company Details

    Berkley Technology Services_Logo


    Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. If you are ready to jump start your career, BTS is the place for you.  Visit us at to learn more information.



    The SAN - Senior Systems Engineer is responsible for the design, documentation, implementation and support of the SAN infrastructure that BTS oversees. Job responsibilities will involve making design decisions, developing team standards, leading team initiatives and projects, and documentation that is based on the goals of project initiatives and changing business needs. This position will play a substantial support role involving different SAN related technologies, customer and team driven projects, handling incident tickets on a priority basis, and participation in service request orders to meet customer needs.   A comprehensive performance management plan will involve the identification, discussion, and implementation of personal and business related objectives and goals aimed at career and team development.


    Primary Duties & Responsibilities:

    • To communicate with technical and non-technical individuals and teams
    • Work in very fast paced and dynamic production environment
    • Must be able to work independently with little supervision handling multiple tasks and priorities
    • Superior problem solving and analytical skills
    • Dependable, self-motivated, organized, strong verbal and written communication skills
    • Explore and apply emerging technologies that will support business technology needs
    • Act as lead technical manager within SAN team for key business and team projects as needed.
    • Provide road maps for SAN infrastructure relating to application road maps and business needs
    • Design, build, configure, and install SAN related equipment and technologies
    • Assist and mentor SAN Administrators and Engineers with providing routine SAN configuration, including provisioning and zone security for all Berkley companies, as requested.
    • Monitor and track the health and performance of the SAN infrastructure.
    • Create and distribute disk utilization, capacity planning, and trending reports.
    • Oversee routine online upgrades to required service levels for all SAN switches and arrays.
    • Design, administration and upgrades of all SAN management applications and tools.
    • Design, administration and support of snapshot technology and data replication between datacenters.
    • Collaborate with System Administration teams to deploy best practices and stewardship of all SAN resources.
    • Collaborate with other teams as needed to oversee their IO requirements and performance including Cloud-based needs.
    • On-call rotation and off-hours work as required by change control procedures.
    • Travel to DR site and company sites as required.


    • 7+ yrs – application architect level single platforms/vendor
    • Bachelor’s degree from four year college or university with emphasis in related field
    • Fiber Channel networks, including host bus adapters and drivers.
    • Brocade fiber switches, edge and director class, including switch management software.
    • Mid-range and enterprise-class storage systems, including array management software, multiple platform experience preferred.
    • Disk management on Windows, Unix, Linux and VMWare servers.
    • Business continuity technologies, including high-availability, clusters, replication and DR.
    • Experience with capacity planning and performance analysis.
    • Experience with SAN management and performance software.
    • Experience with designing SAN solutions to fit business needs.
    • Excellent problem solving skills. 
    • Excellent verbal and written communication skills.
    • Ability to present business cases for Capex.


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