• Human Resource Business Partner

    Location Name IA, Urbandale - 11201 Douglas Avenue
    Date Posted
    1 month ago(10/26/2018 6:46 PM)
    Continental Western Group
    Primary Location
    Human Resources
  • Company Details

    Continental Western_Logo


    A trusted insurance carrier since 1886, Continental Western Group (CWG) offers a broad array of commercial insurance products for businesses in 13 states from the Rocky Mountains to the Great Lakes. Our goal is to be the strong, local and trusted choice for independent insurance agents and customers.


    About W. R. Berkley Corporation
    W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively to changing market conditions and local customer needs. This decentralized structure provides financial accountability and incentives to local management and enables us to attract and retain the highest caliber professionals. We have the expertise and resources to utilize our strengths in the present environment, and the flexibility to anticipate, innovate and respond to whatever opportunities and challenges the future may hold.


    Are you passionate, demonstrate a sense of urgency, and love a fast-paced team environment  and a collaborative team player with a keen attention for detail and want to contribute to the overall success of a team? Are you a quick learner and have a strong desire to learn new skills? When faced with obstacles are you calm under pressure and pro-actively seek the best resolutions for your immediate team and business. Are you  self-motivated, able to multi-task and can quickly and efficiently respond to support inquiries?


    We are looking for a strategic partner who works with the Operating Unit Leadership to align and support the execution of the talent strategy and operating unity strategic initiatives. This role works closely with Leadership and Group HR to consult, provide advice and guidance as it relates to talent-related activities including but not limited to: recruitment and selection, staff retention, performance management, talent development, compensation planning and employee relations.


    The HR Business Partner fulfills the primary responsibilities of the role by executing the following duties and tasks:

    • Consults and counsels with leaders on performance management, talent development, salary administration, succession planning, recognition, training gaps, employee relations, employee conduct, etc.
    • Guides and coaches leaders through actions related to formal disciplinary procedures, jointly determines appropriate course of actions; reviews and provides suggestions for performance improvement plans; and ensures legal compliance with aid of legal counsel when necessary
    • Proactively identifies areas for process improvement, innovation, and opportunities for efficiency and synergy
    • Partners with management to improve employee engagement and increase productivity and retention, this includes coordination of community or company events, e.g.
    • Confers with leaders to identify staffing needs, job specifications, job duties, qualifications, skills and competencies
    • Partners with recruiting on internal and external recruitment efforts for all positions
    • Partners with hiring managers to ensure proper department on-boarding tasks including: 30/60/90 day reviews, survey analysis, etc.
    • Partners with the hiring manager to ensure required timely completion of new hire I-9’s; and finding alternative sources to complete new hire’s I-9 for off-site/remote/employees.   Updating I-9 verifications in HireRight as required.
    • Assists in the development and delivery of management and/or employee training sessions related to strategic initiatives, performance management, employee engagement, succession planning, etc.
    • Actively researches, creatively designs and implements effective methods to educate, enhance performance and recognize performance; advising and collaborating on the development and administration of recognition programs with Group HR
    • May lead or participate in special and/or cross-functional project teams related to Company and/or TCR strategic initiatives
    • Identifies, evaluates and resolves employee relations issues such as employee complaints, harassment allegations and civil rights complaintsAdditional duties as assigned
    • Conducts, Analyzes and reports on trends related to employee relations activities; Reviews exit interviews to analyze reasons for separation and to identify trends
    • Assists employees with developing personal strategies or action plans related to the workplace, e.g., career development, performance improvement, peer/manager conflict, communication, etc.
    • Administers initial and ongoing Visa and Immigration requirements
    • Administers one – time – payments in Workday including: Sign On Bonus/Severance/Tuition Reimbursements


    Core Competencies



    Customer Focus and Teamwork

    Innovation and Initiative

    Analytical and Problem Solving



      Customer Service Excellence

      Employee Development & Training

      Employee Performance Management

     Decision Making and Problem Solving

     Job Knowledge/Technical Expertise

     Professional and Interpersonal Skills



    Additional Eligibility Qualifications

    • 5 plus years of progressive HR experience
    • Ability to make decisions incorporating diverse perspectives
    • Excellent communication and organization skills
    • Strong customer orientation including strong interpersonal, communication and consultation skills
    • Ability to manage and influence in a cross-functional matrix environment
    • Strong discretion in dealing with highly confidential and sensitive information exhibited at all times
    • Ability to manage multiple complex projects simultaneously while working under pressure to meet deadlines
    • Extremely strong analytical and quantitative skills coupled with strategic/big picture orientation
    • Excellent organization, prioritization and customer service skills to effectively follow-up on complex and detailed work activities
    • Proven record of setting delivery commitments and meeting expectations



    Travel Required – Moderate – up to 25% Travel


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