Berkley

  • Director, Casualty Claims

    Location Name IA, Urbandale - 11201 Douglas Avenue
    ID
    2018-1971
    Date Posted
    2 weeks ago(10/4/2018 6:21 PM)
    Company
    Berkley Agribusiness
    Primary Location
    US-IA-Urbandale
    Category
    Claims
  • Company Details

    Berkley Agribusiness

     

    Berkley Agribusiness is an innovative company that values its customers and associates.  By joining our team, you will reap the benefits of flexible work hours, collaborative teams, and many networking opportunities.  We offer competitive salaries, excellent benefits and an opportunity for personal and professional growth. 

    Responsibilities

    Summary

     

    Provides vision, oversight, direction and management of the commercial Agribusiness Casualty claims unit.  Implements and monitors severity, complexity management and quality assurance standards and procedures.  Works collaboratively with claims leadership team to ensure effective and efficient claims services.

    Essential Duties & Responsibilities 

    • Provides strategic direction and leadership for the Casualty claims unit including severity management and litigation management.  Develops, plans and implements strategic and tactical plans to meet enterprise-wide business objectives. 
    • Identifies and monitors high severity and/or complex Casualty claims by participating in handling, reserving and resolution discussions in roundtable settings and through daily interactions with claims staff. Keeps senior claims management informed of significant developments and defensive strategies on severe or complex claims. 
    • Provides assistance and support in the management and evaluation of the Company's most severe and complex liability claims. Actively participates in the coverage, liability and damages analysis and development of strategy leading towards case resolution which may include correspondence and consultation with Greenwich Claims Department. Assists in the recognition of available defenses. Makes settlement decisions for cases exceeding staff authority levels. 
    • Directs the activities of defense counsel in order to expedite settlement of commercial agribusiness claims. 
    • Drives and monitors the prevention and/or control of litigation through the selection of counsel, evaluation and direction of claim and litigation strategy. Participates in law firm audits. 
    • Develops strategic responses to court cases against Berkley Agribusiness and its policyholders. 
    • Monitors and analyzes organizational performance. Develops and analyzes key performance metrics. 
    • Implements, monitors, and maintains quality assurance in Casualty claims via the audit process. Leverages management information to enhance team performance and identify trends. Drives for performance at all levels within the team, holding each member of the team accountable for meeting stated performance metrics and objectives. 
    • Attracts, coaches and develops talent. Provides frequent and specific constructive feedback to staff.  Provides technical advice, direction and mentoring to Claims staff.  Facilitates the development and use of individual development plans to assure ongoing professional development and casualty-based training occurs within the organization. 
    • Drives change to assure continuous improvement. Collaborates with cross-functional leaders to identify and implement strategies to improve results and contribute to the business unit’s goal of optimized profitability, managed growth and enhanced competitive advantage.  Leads or participates in projects with other W. R. Berkley Corporation companies. 
    • Ensures the team’s claims handling practices are in compliance with all state statutes and regulatory / legal requirements. 
    • Ensure reinsurance notifications are completed and in compliance with our agreements.

     

    Qualifications

    Education & Experience

    Bachelor's degree from four-year college or university with emphasis in Business, Insurance or related degree; ten years of progressively responsible experience in claims and commercial property and casualty insurance managing complex casualty and litigation claims; or equivalent combination of education and experience.  Previous team leadership experience required, with an ability and passion for talent development. 

     Knowledge, Skills & Abilities

    • Advanced knowledge of claims operating practices, and claims litigation laws and regulations
    • Ability to lead people and obtain results through others
    • Visionary thinker - ability to plan over multi-year time span
    • Experience in organizational problem analysis and problem resolution skills at a strategic level
    • Effectively manage a project and/or lead a team
    • Organize and manage multiple priorities
    • Proven track record of attracting, developing and retaining talent
    • Ability to work and communicate effectively with every level of the organization
    • Interpersonal and communication skills including presentation skills
    • Possess strong customer orientation
    • Ability to travel as needed and work outside normal work schedule to fulfill responsibilities
    • Regularly and consistently demonstrates commitment to company values and guiding principles
    • Proficient with Microsoft Word, Excel, PowerPoint and Outlook

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