Berkley

  • Receptionist

    Location Name AZ, Scottsdale - 7233 E Butherus Drive
    ID
    2018-1849
    Date Posted
    2 weeks ago(2 weeks ago)
    Company
    Nautilus Insurance Group
    Primary Location
    US-AZ-Scottsdale
    Category
    Administrative
  • Company Details

    Nautilus Insurance Group is a strong underwriting Company and respected leader in the E&S industry. Our culture promotes creativity, integrity and respect, allowing us to attract and retain quality employees. Nautilus is a subsidiary of the W. R. Berkley Corporation, a Fortune 500 company recognized as one of the most respected names in the property casualty insurance industry. Nautilus writes Commercial Excess and Surplus Lines business in all 50 states.

    Wholesale General Agents are used exclusively to distribute our products. Many of our agent relationships date back to our inception in 1985, illustrating our practice of choosing long-term partners who share our values and underwriting discipline. If you have a passion for providing excellent customer service while working for a financially solid and respected company, we look forward to considering your application. Please visit our public site for more information about Nautilus Insurance Group.

    Responsibilities

    This role is instrumental on portarying an engaging first impression of Nautilus Insurance.  Operates Cisco multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Greets visitors and accepts packages. Performs other related duties to assist in supporting a consistent best first impression of services and facility for the end customer.

     

    RESPONSIBILITIES

    • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
    • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
    • Answers questions about organization and provides callers with address, directions, and other information.
    • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
    • Retrieves messages from voice mail and forwards to appropriate personnel.
    • Updates the Welcome Board daily with visitor, new hire names, anniversaries, announcements and Berkley stock price. 
    • Provides overhead paging for Company announcements and employee emergency calls.
    • Creates night and early close greetings in PBX system.
    • Updates visitor information and creates special event notices on Intranet on as needed basis.
    • Participates in key roles during Fire Drill training practice with FDP Team members. Maintains readiness of materials in the event of an emergency with current occupant listing and procedures to engage.

    Qualifications

    • High School diploma or equivalent
    • 1-3 years of Front Desk experience
    • Strong Communication skills
    • Intermediate MS Office knowledge
    • Insurance experience a plus

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