Berkley Luxury Group is the premier insurer for luxury condos, co-ops, rentals & upscale restaurants. At Berkley Luxury Group we have a shared vision to be the best in what we do, as evidenced by our reputation amongst our customers and competitors. We are committed to hiring top talent and fostering a culture that supports integrity, collaboration and commitment to superior service. We offer a dynamic work environment in which innovation, teamwork, and flexibility are valued. Our flat organizational structure allows us to get things done quickly and provides every individual the opportunity to thrive and meaningfully contribute to our success. Although we have a small company feel, we are a member of the W.R. Berkley Corporation, one of the most stable and respected companies in the property casualty industry.
Under moderate oversight of the SVP Claims, leads various areas of the Claims department in performance of all claims handling related functions, monitoring and maintaining quality service and loss and expense goals. Responsible for the technical proficiency of the department work product to include compliance with client service instructions, BLG service standards and performance goals. Uses various metric driven tools to evaluate performance and identify problem areas to prevent and proactively address service issues. Directly and actively engages with clients to continually refine the companies understanding of client requirements and support new business initiatives and marketing efforts through service presentations to insureds, brokers and accounts in conjunction with Underwriting and Loss Control.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. These are functions that a person must be able to perform in the job, either unaided or with the assistance of a “reasonable accommodation”.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
EDUCATION and/or EXPERIENCE
15+ years of experience in property and casualty claims adjusting and/or management.
5+ years of strategic leadership experience with responsibility for managing a claims operation
Bachelor's degree; or experience in a business or related field; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities
Law degree a plus.