• VP, Head of Security Operations

    Location Name DE, Wilmington
    Date Posted
    7 months ago(8/21/2018 10:51 AM)
    Berkley Technology Services LLC
    Primary Location
    CT, Greenwich
    Information Technology
  • Company Details

    Berkley Technology Services_Logo


    About us:

    Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. If you are ready to jump start your career, BTS is the place for you. Visit us at to learn more information.


    The VP, Head of IT Security Operations is responsible for developing and managing the Global Information Security Operations function enterprise wide. The SecOps team is responsible for providing security operations and engineering, vulnerability management and testing, security monitoring, incident response, security tools, and all other assigned InfoSec functions in a 24x7, large-scale global environment.  


    This leader will own and drive the global rollout of a more robust and formal approach to managing information security operations programs across all technology platforms and business environments. The structure of the program will be based on the goals, principles and strategy of the overall Global Information Security Enterprise Security Strategy at WRBC. At its core, the SecOps team will ensure appropriate information security operations while driving performance efficiencies based on the appropriate risk to technology and business environments. The SecOps head leader will optimize team processes to ensure efficient and effective delivery of services in a 24x7 ‘follow the sun’ operating model.


    The Head of Security Operations program will interact with all levels of personnel, including executives, business operational heads and technical staff, to bring them together to implement controls that reflect business and operational needs balanced with legal and regulatory requirements and risks. This position is responsible for the Information Security Operations program that defines how information security technical controls are managed and measured. The responsibilities include developing programs such as vulnerability assessment and management, MSSP vendor management, security monitoring, security metrics and reporting and security incident response.

    This team implements tools and controls to measure and articulate current risk levels and ensures that they are understood by stakeholders as appropriate. They design response programs to react to risks from cyber threat sources. The leader will work jointly across the enterprise with the Legal, Technology, human Resources, Audit and others in the development and management of the Information Security Program.

    The leader will have a major responsibility in ensuring that a defined information security program is in place & monitoring of information technology security practices occurs to ensure information and technology infrastructure is: 

    • Secure from unauthorized access 
    • Protected from inappropriate alteration 
    • Confidential user and company data remains private
    • The successful candidate will manage the effectiveness of the company’s information technology security program, including progress on remedial actions, and
      Serve as an internal information security consultant and subject matter expert 
    • Manage information security risks by routine assessments and developing a risk management plan 
    • Produce scheduled reports of the status of IT’s compliance with WRBCs Information Security Program
    • Participate in risk assessments and the development of risk management plans
    • Ensure the ongoing integration of information security with business strategies and requirements 
    • Lead an incident response team to contain and investigate security events, and prevent future information security breaches with detailed root cause analysis. 
    • Develop remediation plans for process/policy related information security vulnerabilities 
    • Develop and maintain technology and operations roadmaps for security infrastructure components, including but not limited to intrusion prevention/detection, security firewalls, user monitoring, and security information & event management (SIEM) 
    • Partner with other Information Security leadership team members to collectively build and drive the Information Security Program, Strategy, and Roadmap


    • Demonstrated experience in developing and leading security programs in a multi-platform environment
    • Demonstrated experience with managing people across multiple roles and functions and in a global environment. 
    • Ability to train, manage and assist co-workers and direct reports on all aspects of the program build and evolution 
    • Superior written, presentation, and verbal communication skills 
    • Exceptional organizational, interpersonal and team skills 
    • Ownership orientation to solving problems 
    • Information governance, data security, information privacy responsibility 
    • Experience managing and leading global teams of 10 staff or more
    • Education – Bachelor’s degree
    • Professional Certification – CISSP or relevant experience is a must 
    • 10+ years’ experience leading an information security operations team


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.