Berkley

  • Temporary Policy Services Representative

    Location Name CA, San Diego - 9797 Aero Drive
    ID
    2018-1788
    Date Posted
    3 weeks ago(11/15/2018 12:52 PM)
    Company
    Preferred Employers Insurance
    Primary Location
    US-CA-San Diego
    Category
    Hourly/Temporary Positions
  • Company Details

    Preferred Employers Insurance was founded in 1998. Today, the company has offices in San Diego and Walnut Creek, California and employs 135 team members who serve over 16,000 California businesses through partnerships with 135 of the best insurance brokers in the state of California. We’re known for responsiveness and accessibility, consistent pricing and underwriting and for delivering a best in class claims result utilizing our exclusive network of medical providers.  Our purpose is to provide customers with the best combination of medical provider services and affordable workers' compensation insurance that is available.  Our goal is to become the most trusted and respected workers compensation carrier in California. 

    Responsibilities

    The Policy Services Representative is responsible for learning company policy and procedures in relation to policy administration, as well as other general policy information. The primary role of the Policy Services Representative is to provide a high level of customer service to company clients and agents regarding their worker’s compensation policies as well as providing general administrative and clerical support to other functional units such as premium audit, premium accounting, and underwriting. The Policy Services Representative must exhibit a degree of competency in their area of responsibility. Productivity, timeliness and accuracy are key, exercising appropriate judgment is critical.

     

    RESPONSIBILITIES:

     

    • Responds to client/agent inquiries regarding a variety of premium policy and related issues.
    • Achieves a working knowledge of company policies and procedures in relation to policy administration.
    • Provides clerical and administrative support for other departments.
    • Completes projects as assigned.

    Qualifications

    MINIMUM REQUIREMENTS:

     

    • Bachelor’s degree required
    • Minimum of 1-2 years’ customer service experience preferred
    • Strong verbal communication skills
    • Computer literate
    • Friendly and enthusiastic
    • Must be well-organized and able to work under time constraints

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