Berkley

  • Technical Delivery Analyst

    Location Name VA, Manassas
    ID
    2018-1585
    Date Posted
    8 months ago(8/1/2018 9:11 AM)
    Company
    Berkley Net Underwriters
    Primary Location
    US-VA-Manassas
    Category
    Information Technology
  • Company Details

    BerkleyNet - Horizontal Logo

    Responsibilities

    Overview

    Pragmatic and innovative software tester.

     

    Be a key member of a fast paced, delivery focused team building IT Solutions. Provide excellent product support to a range of parties involved.

     

    Who we are…

     

    BerkleyNet is an innovative and leading provider of workers compensation insurance and services.  We were started in 2006 with the goal of delivering an easier solution for customers - driven by speed and simplicity.  Since that time, we've developed a national presence and are recognized for our "Ridiculously Fast, Amazingly Easy" approach to workers compensation.  If you are looking to join a fast-paced, energetic and passionate team with room for professional growth and development - BerkleyNet may be a great fit for you.

     

     

    The BerkleyNet Way is…

     

    • Fearlessly Explore New Paths
    • Generate Solutions and Positive Energy
    • Responsiveness is our Reputation
    • Integrity is non-negotiable
    • Embrace Ownership and Adaptability
    • Be a Community Builder
    • Be an Original
    • Communicate openly and share knowledge

    Additionally, the ideal candidate for this position possesses the following:

     

    • Ability to effectively multitask with strong attention to detail
    • Program and process troubleshooting, finding patterns and logical thinking
    • Excellent business analysis and communication skills

    Responsibilities

    Work collaboratively with developers, analysts and business units to deliver on our quality commitments, QA strategy and product development needs. Develop test plans and test scripts to expand our test libraries and advance our automated testing framework.

     

    Qualifications

    Preferred Qualifications

    • Troubleshooting system issues
    • Developing technical solutions to business system problems
    • Ability to understand both business requirements and system requirements
    • Understand the goals and objectives. Being able to interpret directions
    • Ability to meet deadlines, effective time management skills to achieve outcomes with available resources and within set timeframes.
    • Performs testing
    • Analyzes complex technical problems relating to application, hardware, software, and operating system failures and takes corrective action to minimize impacts
    • Ensure appropriate escalation to IT team and vendor support as necessary
    • Provide production support service for all deployed technologies. Respond to tickets, service requests, and alerts from monitoring systems, monitor appropriate work queues and respond appropriately.
    • Gather information from various sources and interpret patterns and trends
    • Analytical and Creative Mind
    • Advanced Microsoft Excel
    • Experience with SQL programming

    Minimum Qualifications

    • Bachelor's degree
    • 1 – 2 years of QA experience or equivalent coursework
    • Familiarity with SQL or relational databases

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