The Company is an equal employment opportunity employer.

The Quality Assurance Analyst II uses advanced knowledge of test planning, testing, and testability to influence better software design, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across products. This role also ensures products and services maintain compliance with applicable IT and regulatory standards while contributing to high-quality software delivery.

• Assist with QA efforts within project teams to build and execute project and test plans
• Understand customers’ experience, processes, and needs and use that knowledge to evaluate and deliver a high level of quality in released software
• Collaborate with teammates to identify and confirm potential problems and design creative ways to seek out and resolve issues
• Define, track, and report quality standards as a measurement of success to help elevate the performance and achievement of teams
• Champion QA needs and concerns in sprint planning meetings and collaborate with project team members to identify risks and impacts in the system to be tested
• Work independently while building and applying testing best practices
• Prepare and groom test environment data to ensure accurate test results, recognizing that test data is fundamental to successful test execution
• Generate test scenarios from user stories and acceptance criteria

Qualifications:

• Experience working in agile and waterfall development environments or specialized training in insurance products and business systems
• Demonstrated proficiency in creating and executing test strategies, test plans, and test cases, managing defects, and preparing test results/efficacy information
• Highly organized with the ability to prioritize work effectively
• Uses formal IT Quality Assurance practices and tools
• Knowledge of regulatory and Sarbanes-Oxley compliance standards and controls
• Exceptional communication skills and ability to work with diverse personality types while developing and continually improving working relationships
• Verbal and written English language proficiency, with ability to analyze and interpret business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals, and to effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Ability to perform basic mathematical operations (add, subtract, multiply, divide) and compute rate, ratio, and percent, and to draw and interpret charts and graphs
• Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists, and interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to consistently demonstrate the WRBC Core Competencies and Innovation Behaviors
• Demonstrates behavioral strengths in critical thinking, written expression, process management, customer service orientation, business knowledge, and prioritization of work

Education Requirement

• Bachelor’s degree in an IT-related major and/or equivalent experience
• ASTQB/ISTQB or ASQ certification
• Specialized training in commercial property & casualty (P&C) products and systems
• 4 to 6 years of experience in a commercial property and casualty insurance environment with a focus on underwriting products, workflows, policy production, and related systems