Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following market segments: Construction, Specialty Casualty, and Professional Liability.  We offer national service and local knowledge to our exclusive wholesale broker network and the businesses they serve.

The Manager, Distribution Operations & Sales Enablement may be located on site in Scottsdale, AZ, or across remote western US locations. 

This role supports Vela’s distribution and broker engagement efforts through strong execution, analytics, and cross-functional coordination and partners closely with leadership to implement distribution strategies, support broker relationships, and drive sales enablement initiatives.

The position is responsible for operationalizing key programs, maintaining data integrity, supporting performance insights, and contributing to broker engagement activities, including industry events and internal initiatives.

The ideal candidate is highly organized, detail oriented, and relationship-focused, with the ability to translate strategy into execution while collaborating effectively across teams.

Broker Engagement & Relationship Support

• Maintain and manage broker assignment data, territory alignments, and distribution records to ensure accuracy and consistency
• Support broker performance tracking by compiling, validating, and analyzing data on production, submission flow, hit ratios, and profitability
• Generate standardized and ad hoc reports and dashboards for distribution reviews and territory assessments
• Support annual territory review process, producer council preparation, and sales meetings
• Participate in industry conferences and broker events to support relationship development and brand presence
• Assist with planning and execution of broker-facing and internal events (e.g., regional meetings, Underwriting Summit)
• Coordinate broker licensing documentation and support compliance tracking with internal partners

Sales Enablement & Training Support

• Coordinate logistics for underwriting and sales training programs (scheduling, materials, attendance tracking, follow-up)
• Maintain and update training materials, presentations, and reference documentation
• Support preparation and documentation for internal sales and underwriting meetings and initiatives

Key Responsibilities

• Execute components of the broker relations and sales enablement strategy across segments
• Deliver accurate reporting and insights on sales performance and distribution effectiveness
• Manage broker assignments and support tracking of productivity and profitability metrics
• Contribute to a culture of accountability, collaboration, and continuous improvement
• Travel as needed to support broker meetings, industry events, and internal initiatives

Regular and predictable attendance

• Bachelor’s degree or equivalent experience
• CPCU, ARM, or other industry designations preferred
• 5+ years of experience in insurance, sales operations, underwriting support, or related field
• Strong interpersonal and communication skills; comfortable engaging with external partners
• Demonstrated ability to execute projects and manage competing priorities
• Strong analytical and organizational skills with attention to detail
• Proficiency in Excel and reporting tools
• Willingness to travel as needed