2025 Business Insurance Best Places to Work winner, Berkley Southwest offers commercial property and casualty products and services through independent agents in Arizona, Arkansas, New Mexico, Oklahoma and Texas. We maintain a strong local presence in each of our markets, keeping underwriting and support close to the customer. 

 

Now more than ever, financial strength is critical to a successful, long term insurance relationship. Berkley Southwest is a member company of W. R. Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best.  #LI-LD1 #LI-HYBRID

 

This position will be based in one of the below locations where we offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so:

• Irving, Texas
• San Antonio, Texas
• Scottsdale, Arizona
• Little Rock, Arkansas

 

The company is an equal opportunity employer.

 

As a Commercial Litigation Adjuster, you'll handle commercial auto and general liability litigated, large exposure and complex claims, that may involve Construction Defect Litigation. We'll trust you to provide prompt, fair and effective claims service for insureds and claimants. You'll have responsibility for all phases of the claim. Regarding the appealing aspects of the Litigation Adjuster role, working for a Fortune 500 company like Berkley Southwest offers numerous advantages. Despite being part of a large and prestigious organization, Berkley Southwest maintains a small regional company atmosphere that fosters a supportive and collaborative work environment.

 

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent.
• Internal mobility opportunities.
• Visibility to senior leaders and partnership with cross functional teams.
• Opportunity to impact change.
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education.
• With Berkley Southwest, employees benefit from fair pay, excellent opportunities for professional growth, and the chance to work on challenging and rewarding cases. This combination of stability, community, and career advancement makes the Litigation Adjuster position particularly attractive.

We'll count on you for:

• Investigation of lawsuits and other larger exposure claims made by insureds and claimants including but not limited to:
  
  • proper coverage determination
  • direction of defense attorneys and litigation management
  • taking of recorded statements
  • arranging for outside appraisal of damage if warranted
  • evaluating and negotiating settlements
  • denying claims and lawsuits not covered
  • determining liability and denying liability, if warranted.
  • defending and/or negotiating costs of defense settlements
  • obtaining proper discovery, forms, and documents
• Establishing and maintaining proper reserving throughout the life of the claim file.
• Maintaining appropriate diary schedules and file notes of all claims in the system.
• Completing all necessary reporting forms and litigation management forms according to procedures on a daily basis.

• Entering proper claim reserves and claim payments.

• Maintaining in chronological order, appropriate file notes on the system.

• Initiating subrogation and contribution according to established procedures.

• Informing the proper Underwriting Department of risks hazards discovered through the investigation of the claim, Advising supervisor immediately of all claims of a severe nature or exceeding settlement authority.

• Attending mediations, settlement conferences, litigation conferences and trials when warranted. Assuming full responsibility for all phases of account management for accounts as assigned and inform management of any unfavorable trends.

• Acting as an Advisor and coach for other litigation handlers and claims representatives within designated claims area or claim region by conducting claim reviews.

• Assisting Claims Manager/Claims Supervisor as directed in supervisory functions (technical direction) and maintaining and implementing litigation logs and records and other claims related logs and records.

• Keeping Claims Manager/Claims Supervisor informed on all high exposure and complex or unusual claims.

What you need to have:

• Bachelor’s degree in business, insurance, or related field preferred. 
• 5+ years adjusting experience.
• Working knowledge of construction defect matters, including construction trades and contractual risk transfer concepts. Experience drafting reservation of rights letters and developing cost-share agreements/time-on-risk indemnity arrangements with other carriers.
• Casualty adjuster license in Texas, Oklahoma, and New Mexico.

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role