Berkley Small Business Solutions (BSB) offers commercial insurance products for standard and preferred non-fleet transportation and small businesses. We utilize a modern technology platform that will leverage data and analytics to deliver a superior customer experience, online application portal, with integrated date for the underwriting desktop and process.

 

W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.

Provide excellent customer service, clerical assistance, support, and assistance to all internal and external staff (including and not limited to underwriting staff, brokers, agents, Berkley teams)

• Demonstrated proficiency in learning, performing and instructing others in accurately processing all policy transaction processes (rate, endorse, renew, cancel, etc.) as defined in written procedure documents
• Ability to perform multiple policy transaction processes across multiple lines of commercial business including commercial auto/motor carrier, businessowners and worker’s compensation.
• Ability to independently perform all policy transactions (clearance, rating, endorsement, renewal, cancellation, etc.) across all lines of business with little to no oversight/guidance required.
• Navigate across multiple IT systems to rate and issue truck business.
• Review, examine and evaluate documents including declarations, applications, signed forms, MVRs, and all amendments to policies to ensure compliance with established company underwriting guidelines.
• Interpret and analyze underwriting manuals/guidelines, rating manuals, forms, and workflows for multiple lines of commercial business.
• Maintain knowledge of technical underwriting process and/or research information if needed; participate in ongoing training
• Handle various requests and/or inquiries from agents, retailers, insureds by phone and written correspondence.
• Provide routine servicing of policies as needs arise including drafting of endorsements.
• Order various underwriting reports to compile data for quote completion.
• Inform supervisor/manager of any underwriting issues immediately.
• Perform administrative duties for the department including writing reports and business correspondence.
• Provide back-up services for others in the department.
• Provide assistance in the development of process flows for new and renewal business.
• Actively support professional & technical skill development of other team members.

May perform other functions as assigned

• 3+ years insurance experience, commercial auto/property/liability/workers compensation experience preferred
• Experience with ISO rating/forms a plus
• Self-motivated and results oriented
• Capable of working with internal and external teams and partners
• Superior customer experience skills
• Positive attitude and professional demeanor
• Demonstrated ability to meet deadlines, determine priorities and flexibility to adapt to changing priorities as needed
• Strong computer skills, including Excel and Outlook, and the ability to master multiple policy systems
• Ability to learn underwriting processes, skills, and concepts through online and classroom experiences

Education

• 4-year college degree required

The Company is an equal employment opportunity employer.

We do not accept unsolicited resumes from third party recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
•Base salary, Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Travel: <10%

Sponsorship not Offered for this Role