"Our Company provides a state of predictability which allows brokers and agents to act with confidence."

Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.

Along the way, we’ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion.

Today the Berkley brand comprises more than 60 + businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess. Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.

 

The Company is an equal employment opportunity employer.

 

The SIU Support Specialist will be responsible for conducting background investigations through research, analysis and interpretation in the area of public record databases, online data sources and social media to support SIU and Claim departments.

 

• Conduct comprehensive background investigations, social media searches and monitoring
• Conduct thorough searches and determine best resource for obtaining data
• Validate accuracy of extracted data to ensure it is related
• Ability to analyze and interpret multiple data sources for relevant information to properly complete inquiry request
• Document findings in a detailed, timely and accurate report
• Captures all requests correctly in the SIU tracking system
• Maintain knowledge of privacy regulations and compliance requirements
• Assist SIU and Claims, in a support capacity, with the investigation of the claim

• Minimum of one to three years of insurance experience
• Knowledge of insurance claims handling processes
• Prior experience conducting investigative work is preferred but not required
• Advanced problem solving and research skills
• Ability to extract data and cross reference resources
• Strong knowledge of third-party public record databases, social media, and search engines
• Knowledge of privacy regulations and compliance requirements
• Dedicated to meeting the expectations of internal and external customers
• Proficiency with MS Office products
• Ability to be flexible and multi-task
• Strong organizational and prioritization skills
• Ability to properly handle sensitive and confidential information
• Ability to work both independently and in a team environment
• Demonstrate a strong work ethic with a positive attitude
• Excellent verbal and written communication skills

 

Education Requirement

 

• Associate’s degree/Bachelor’s degree preferred

The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
• Base Salary Range: $30.76/hour to $38.46/hour
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

The actual compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role