Company URL: https://www.berkleytechnologyservices.com/

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the “What’s Next” in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who genuinely care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.

The Unix Systems Engineer II is responsible for the deployment and support of UNIX Server based operating systems.  Regular job responsibilities will involve making design decisions, developing team standards and documentation that is based on the goals of project initiatives and/or changing business needs.  The Unix Systems Engineer II will be responsible for: supporting a variety of UNIX technologies including AIX and Linux, supporting our AAP platform (Ansible Automation) as well as writing Ansible and python scripts, completion of customer and team driven projects, and resolving incidents, requests and tasks routed through Service Now. This includes participating in a 24/7 On Call rotation for Priority Level 3 and higher service calls.   

• Understanding daily administration of Linux servers, AIX, and SAN based mass storage assignment.
• Able to configure, integrate, maintain, debug performance issues, analyze recovery, and address user issues on standard Unix Platforms.
• Highly Knowledgeable around ESX VCenter Tasks and Nutanix AHV including; Deployments, Cloning, Migrations, and API Calls.
• Provide Scripting support and scripting abilities within Perl, Python and Standard Shell commands.
• Provide support and administration of IBM Power 8, 9, 10 and 11 Series Servers.
• Understand IBM Virtualization layer including HMC’s and IBM Power Series Frame deployments.
• Ability to troubleshoot and provide Performance Analysis and Capacity Planning for Linux and AIX environments.
• Assist the Sr Engineers with supporting our Ansible Automation Platform including upgrades
• Utilize IAC (Infrastructure as Code) by writing Ansible playbooks and other languages as needed, support Senior members of the team with creating pipelines for all changes, minimizing direct server access
• Anticipate, mitigate, identify, troubleshoot, report, and resolve hardware, software, and firmware problems on servers.
• Ensure the integrity, security, and availability of all UNIX-based enterprise servers,
• Assist Sr Engineers with conducting research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Responsible for working with the team on daily operational issues by working directly on incidents reported through the Service Desk system.
• Maintain and constantly improve server performance, reliability, and security in compliance with BTS Standards and Policies
• Support the deployment of new systems in response to incoming customer requests and organizational requirements.
• Participate in new system deployments, technical exchange meetings and document reviews.

Operating system/utility software installation, testing, implementation, maintenance, and configuration management.

• 5 + years reasonable UNIX platforms/vendor experience
• Linux Server Technology support for a minimum of 5 years
• 3 + years experience using Ansible and Python. Prefer experience supporting Ansible Platform.
• Familiarity with Kubernetes and container technology
• Working knowledge of High Availability and Load balancing technologies
• Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered.

The company is an equal opportunity employer