Company URL: https://www.berkleytechnologyservices.com/                                        

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but also proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  

The Identity and Access Management Systems Engineer is responsible for all IAM related activities and architecture, including support and care of existing IAM systems. Design and build new systems, working closely with shared services teams, applications teams, and business units to meet support and project goals.

Identity & Access Management (IAM):

• Manage user identities and access to cloud and on-premises resources using Microsoft Entra ID.
• Design, implement, and maintain Conditional Access policies to ensure secure access.
• Automate user provisioning and de-provisioning processes for efficiency and compliance.
• Integrate IAM solutions with Microsoft 365, Azure, and other SaaS applications.
• Enable and support Single Sign-On (SSO) and Multi-Factor Authentication (MFA) across platforms.
• Monitor, analyze, and report on sign-in activity and security events for compliance and risk management.

Directory & Certificate Services:

• Administer Active Directory Domain Services and Certificate Lifecycle Management (including AD CS).
• Manage networking services such as DHCP, DNS, and IP Address Management (IPAM).

Security & Compliance:

• Collaborate with security teams to ensure IAM systems meet organizational security standards.
• Utilize SIEM tools (e.g., Microsoft Log Analytics) for monitoring and incident response.
• Maintain documentation for issues, resolutions, and system configurations.

Automation & Scripting:

• Develop and maintain PowerShell scripts for IAM automation and process improvement.
• Integrate with REST APIs for advanced IAM functionality.

Collaboration & Support:

• Work closely with shared services, application teams, and business units to deliver IAM solutions.
• Participate in on-call rotation and provide technical support as needed.
• Coordinate with vendors for troubleshooting and issue resolution.

Continuous Improvement:

• Research and evaluate emerging IAM technologies and standards.
• Mentor and cross-train team members on IAM best practices.

Adhere to ITIL standards for incident, request, and change management.

• 1–3 yearsof hands-on experience engineering and supporting Identity and Access Management (IAM) solutions in enterprise environments.
• Working knowledge of the Microsoft Entra ID suite
• Experience with Certificate Lifecycle Management, specifically using Microsoft Active Directory Certificate Services (AD CS).
• Familiarity with Active Directory Domain Services (AD DS)and core directory management tasks.
• Understanding of networking servicessuch as DHCP, DNS, and IP Address Management (IPAM).
• 1–3 yearsof experience implementing and supporting authentication protocols and tools, including:
• SAML
• ADFS or other federation services
• Multi-Factor Authentication (MFA)
• Auth0 or similar identity platforms
• Basic proficiency in scripting and automation, preferably using:
• PowerShell
• REST APIs
• Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered.

Soft Skills & Competencies:

• Strong analytical and problem-solving abilities with a proactive approach to troubleshooting.
• Demonstrated ability to learn new technologies and adapt quickly in a dynamic environment.
• Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Effective time management, organization, and planning skills.
• Proven ability to work collaboratively in a team-oriented environment.

The Company is an equal employment opportunity employer.