Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and strong emphasis on analytics, we can help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkley’s success is our nimble approach to risk – our ability to quickly understand, think through, and devise a plan that addresses each client’s challenges, coupled with the strong backing of a Fortune 500 company. Our parent company, W. R. Berkley Corporation, is one of the largest and best managed property/casualty insurers in the United States.

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This role will be based in our Hamilton Square, NJ or Marlborough, MA office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.  

 

The Company is an equal employment opportunity employer.

As an Account Manager for the Group Captive Division, you'll be responsible for the management and handling of all day-to-day activity with Stop Loss Accounts. We'll trust you to provide support to all customers, brokers and program sponsors of the assigned accounts.  

 

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities 
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

• Manage communication with brokers, TPAs, and policyholders to ensure proper policy administration, including licensing and compliance paperwork.

• Ensure timely and accurate deliverables from proposal acceptance through policy issuance, including quality review of released materials.

• Oversee post-sale stop loss account activities for renewals, including collecting requirements, account setup, paperwork follow-up, and reporting.

• Review and process implementation paperwork, including renewal schedules and remittance methods.

• Distribute implementation materials, plan document acknowledgements, and amendments to brokers for policyholder delivery.

• Prepare Schedule A – Form 5500 information upon request.

• Manage monthly overdue premium reporting, pursue outstanding payments, and reconcile discrepancies with the premium collection team.

• Follow up on outstanding notification reporting.

• Handle ad hoc and automated monthly claim report requests.

• Update assigned account managment duties for renewals, including address, legal name changes, and terminations.

• Build relationships with key contacts at broker, TPA, vendors, and policyholders, including onboarding new partners.

• Collaborate effectively across departments including Sales, Underwriting, Claims, and Policy Issuance.

What you need to have:

• 3-5 years group insurance or reinsurance experience 
• Customer focused, proactive mindset; excellent organizational, interpersonal and project management skills
• Day-to-day client management experience
• Strong consulting and interpersonal skills, with an ability to interact with brokers, clients, and service vendors
• Excellent verbal and written communications skills, with a strong ability to learn and understand ways to organize high activity
• Demonstrate good judgment, ability to prioritize, and sense of urgency with the ability to work autonomously
• Demonstrate a teamwork mindset and commitment to account results
• Proficiency with Outlook, Word, Excel and PowerPoint
• Ability to travel 10% (potentially once a year for 2-3 days)  
• Ability to establish and maintain positive working relationships with management and staff to further the company’s mission

What makes you stand out:

• Bachelors degree 
• Previous Account Manager experience
• In-depth knowledge of Employer Stop Loss business preferred

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:
• Base Salary Range: $70-80k
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and generous Profit-Sharing plans.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role