Company URL: https://www.berkleytechnologyservices.com/

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  

The DevOps Engineer will take key role in enabling automation across the development stack, optimizing systems for availability, latency, performance, and capacity.  Partner with Software Development and QA Engineers to transform delivery processes considering dynamic environment provisioning and sanitization through development, deployment, testing, and production release. Leverage understanding of systemic dependencies and information flow to influence software release and software update processes to function in an on-demand model that is stable, scalable, and repeatable across the enterprise.

• Lead the change in a company-wide technology modernization initiative.
• Drive continuous delivery to production by capitalizing on project methodologies like single piece flow and accelerating deployment cycles.
• Harness expertise in DevOps platform tools to drive automation.
• Engineer the future of our technology echo system by advancing containerization and configuration management with tools like Kubernetes, Jenkins GitHub Actions, Ansible and Observability platforms – turning ideas into tangible impact.
• Take ownership in a shared on-call rotation, ensuring high availability and rapid incident response.

• Minimum 5 years in DevOps, Software Development, Systems Engineering, or related role
• Experience with the full software development lifecycle (SDLC), from requirements to design, development, deployment, and support.
• Knowledge of Agile/Scrum methodologies and CI/CD processes required
• Experience building dashboards, setting up alerts and administering Observability Platforms like Dynatrace, Data Dog, Prometheus etc.
• Very good conceptual knowledge and experience with Kubernetes and Helm template creation
• Strong working experience with Jenkins, GitHub Actions pipelines development
• Experience with Jira, Confluence, Bitbucket, and GitHub
• Sonarqube implementation and administration experience is a strong plus
• Experience in building software using Java, NodeJS and JavaScript
• Working experience with Testing tools like Katalon, Selenium etc.
• Knowledge and working experience with Cloud technologies, such as AWS, and Microsoft Azure is a strong plus.
• Development experience with Guidewire platform and Gosu programming language is a plus
• Bachelor’s degree with emphasis in Computer Science, Information Technology, or a related field; equivalent experience may substitute for education

Behavioral Core Competencies

• Analytical Thinking and Problem Solving
• Collaboration and Teamwork
• Adaptability and Continuous Learning
• Communication Skills
• Initiative and Ownership
• Security and Risk Awareness

The Company is an equal employment opportunity employer.