The Receivables Accountant is primarily responsible for supporting the accounts receivable process, including supporting internal and external collection functions, providing customer service, and performing monthly reconciliations of the receivable accounts. This role is a member of the finance operations team, which supports daily financial operations tasks, monthly financial reporting, and special projects as needed, contributing to the overall success of the department.
- Manage the Collections and Commissions inboxes, ensuring timely responses and high-quality customer service within defined KPIs.
- Perform assigned accounts receivable tasks, managing workload efficiently in a deadline-driven environment.
- Support the internal collections team in resolving outstanding balances and improving cash flow.
- Regularly reconcile accounts receivable activity, identify discrepancies, and ensure timely resolution.
- Accurately execute monthly financial close tasks related to accounts receivable, escalating issues as needed.
- Identify exceptions in daily processing and contribute to the development of handling procedures.
- Proactively seek opportunities to understand the full accounts receivable lifecycle and its impact on broader business operations.
- Foster a culture of innovation and psychological safety within the team and across the company.
- Increase proficiency in financial systems and policy platforms to become a power user.
- Utilize intermediate to advanced Excel skills (e.g., pivot tables, complex formulas) for data analysis and reporting.
- Leverage AI-powered tools and data analytics platforms to identify trends in receivables, automate routine tasks, and support decision-making in collections and reconciliation processes.