Key Responsibilities

·       Handling and management of all claims assigned to it

·       Allocation of reserves and management of payments up to the authorization limit.

·       Supervision and coordination of external professionals involved in claims: lawyers, solicitors, experts, investigators.

·       Out-of-court settlements.

Shared Responsibilities

·       Personalized attention to brokers and major accounts (policyholders).

·       Attendance at underwriting/claims meetings.

Nature of Hierarchical and Direct Collectives

• Management Level: Individual contributor.
• Direct Reports: 0 employees, 0 externals, 0 trainees
• Indirect Reports: 0 employees, 0 externals, 0 trainees

Economic Management

• Claims KPIs

Knowledge and Experience

• Knowledge Level: Comprehensive knowledge (5+ years of experience).
• Experience:
• 3+ years as a specialty senior claims handler
• Nice-to-Have Skills:
• Experience in litigation.   

Competencies

• Hard Skills:
• Claims management software (Medium).
• Soft Skills:
• Legal research tools (Medium).
• Core Competencies:
• Legal expertise.
• Leadership Style: collaborative.
• Personality Traits: Ethical, decisive, and detail-oriented.

Languages

• Spanish: C2 (speaking).
• English B2