Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.

 

Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.

 

The company is an equal opportunity employer.

We have an opportunity for a Support Services Specialist to join our Berkley One team! You will be responsible for helping our agents place and maintain business with us. You will support distribution management activities throughout the producer lifecycle for all three segments of our business: High Net Worth, Classics, and Recreational Marine.

 

We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   

 

Key functions include but are not limited to:

• Help support new agency onboarding
  • Create and distribute new Agency Contracts to all new agencies via e-signature and advise the Distribution team of progress and completion
  • Ensuring the Enrollment Packet is delivered to all new agency partners and required information is received back and accurately entered into Salesforce
  • Follow workflow for entering all new staff of an existing agencies into Salesforce
• Follow process to ensure the accurate and current agency/producer licensing is compliant in our Salesforce
• Responsible for ensuring we are compliant with state regulatory requirements throughout the appointment process in the Sircon platform
• Execute activities and projects relative to mass agent communication. This could include but is not limited to: 
  • Delivery of the Schedule E via e-signature
  • Collecting RSVP’s on mass invitations
  • Assist with agency and customer events
• Assist Agency Experience Managers with processes that cross all producers and various functional areas within Berkley One including:
  • BOR/COP process
  • Agency termination
  • Organizing and understanding agency codes
• Other projects as assigned

 

• High School/Associates/Bachelors Degree or equivalent work experience
• 2+ years work experience in office setting performing clerical and data entry oriented tasks
• Experience contributing on a high performing service solutions team in a high growth, fast paced environment; you are an outstanding collaborator
• Calm under pressure; you have excellent organizational skills, integrity, and great follow-through on tasks; you are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
• You have a strong sense of accountability, fun and adventure
• Natural curiosity; you love learning how things work and you are always looking for innovative improvements
• Strong ability to deal with ambiguity and work independently to get the job done
• Proficiency with the Microsoft Office suite and other programs
• Proficiency with the technology required

 

We do not accept any unsolicited resumes from external recruiting firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role