We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers

The Operations Associate position performs a variety of office support functions and may specialize in one area of office services.

 

General Office Support

• Front Door call box reception group
• Customer service answer group
• Mail intake/scanning/distribution
• Outgoing USPS mail and shipping
• Vendor management – envelopes, office supplies, online postage account, office machines, shredding, coffee services
• Nameplates
• AED maintenance
• Program invoice coding/submission
• Corporate invoice submission

 

Claims Support

• First party claim management
• Subrogation and Salvage claim management
• First Notice of Loss intake
• P&C Claim closure letters
• Archive file retrieval
• Electronic file share activities
• WC claimant error billing activities
• WC copy charge invoicing
• Claim expense payments
• Claim correspondence scanning/indexing
• Manual ISO submissions
• Nurse Case Management expense uploading/tracking
• Nurse Triage monthly invoice reconciliation
• Shadow flat fee legal expense tracking

 

Policy Service Support

• Billing and E-Bill Express customer service
• Premium and Deductible invoicing
• Commuter policy invoicing and aging
• WC and PC premium/deductible aging
• Cancellation notifications
• SharePoint contact management
• WC payroll report/invoicing process

 

Board Administrative Support

• Website development and content maintenance
• Meeting, Seminar, and Retreat event coordination
• Board materials management
• Board minute and agenda creation
• Public meeting postings
• Email campaigns
• Write and publish Annual Reports
• Brochures and publications

 

May perform other functions as assigned

• Required 10-key by touch experience
• Proficient technology skills
• Preferred MS Office 
• Proficient organizational skills
• Proficient communication, interpersonal, analytical and problem-solving skills
• Preferred Past office experience
• Experienced in fast pace environment

Education

• Required High School diploma or GED, Post-secondary education preferred

The Company is an equal employment opportunity employer

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

https://www.berkleyrisk.com/

Travel: In-state travel is required for Board Administrative Support

Sponsorship not Offered for this Role