With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.

 

All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.

 

For further information about Key Risk please visit www.KeyRisk.com.

The Underwriting Operations Technician is responsible for providing administrative support to the underwriting department especially as it relates to underwriting systems. The primary role of the Underwriting Operations Technician is to assist with the implementation, trouble shooting and enhancement of underwriting systems and processes. This position requires particular attention to detail, being a team player, and is task-oriented. The role partners with peers internally as well as across Berkley companies to support operations initiatives.

Key functions include but are not limited to the following:

 

• Provide excellent customer service to internal partners. 
• Handle phone and email requests/inquiries in a quick, professional, and courteous manner.
• Has an above average knowledge of Key Risk systems and processes.
• Complete project work and support system testing as needed.
• Update, implement and maintain written operational procedures
• Work with leadership to understand results of operations processes, and work with teams on training and quality assessments to drive process improvements.
• Embrace innovation to increase automation of tasks where a human touch does not add value. Identify issues with processes and thoroughly vet the scope of the issue to offers solutions.

• BA/BS degree is preferred.
• Ability to work independently, assuming responsibility and accountability.
• Demonstrate flexibility and evidence-based decision making.
• Ability to work in a fast paced, decision-oriented environment while managing time-sensitive projects.
• Detail-oriented with high level of accuracy in work product
• Strong organizational skills and ability to manage multiple tasks.
• Ability to work in a collaborative team environment across multiple levels of leadership.

We do not accept unsolicited resumes from third party recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

The company is an equal opportunity employer.

Sponsorship not Offered for this Role