Berkley Regional Shared Services (BRSS) is the service provider for the Regional Segment of W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations across the United States, BRSS provides insurance service support to our six Regional Segment companies, allowing them to focus on their unique competitive advantages and differentiators within their local marketplaces. BRSS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

 

Driven by a commitment to collaboration, BRSS partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. BRSS generates meaningful and measurable value by delivering insights for our customers, partners, and shareholders using data and analytics. 

 

Our vision is to enable operating unit profit and growth objectives by designing and delivering scalable solutions.

 

With a culture centered on innovation and service stewardship, BRSS stands as a community of leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine.  BRSS offers endless ways to get involved and have the chance to grow your career into a wide range of roles. Come join us as we push forward into the future of industry leading technology and service solutions.  

 

This role will be based in our Urbandale office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

 

The company is an equal opportunity employer. #LI-AV1 #LI-HYBRID

As a Rating Technician, you will be responsible for supporting company and commercial lines growth, profitability, and service goals through the accurate and efficient handling of policy rating, preparation, issuance, as well as associated data entry and processing functions.

 

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities 
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to: 

• Adhere to written authority level and refer items that exceed authority
• Rate and issue using both manual and automated methods for all commercial lines of business for multiple states
• Work effectively with the necessary parties and following the appropriate workflow and procedures to ensure the results meets our service level standards
• Maintain strong working relationships with colleagues and management staff
• Processes all transaction types including but not limited to endorsements, new business, renewals, cancelations, reinstatements, etc.
• Effectively communicate with agents, underwriting and other individuals to secure the necessary information to accurately complete transactions
• Maintain a strong working knowledge of all software applications that support the rating role and responsibility
• Interpret instructions from underwriting and other parties to accurately handle all transactions
• Provide high level of customer service and achieve or exceed the departmental service level standards
• Adhere to the procedures, entry guides, Rating Rights, rater work assignments and other materials that are provided to accurately classify, rate and process transactions
• Actively participate in team discussions, problem solving and developing best practices
• Contribute to the continuous improvement of processes and procedures
• All other duties as assigned

What you need to have:

• 1 to 3 years of related experience
• Strong communication skills to convey key concepts to multiple stakeholder parties
• Excellent quantitative skills (i.e. add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals) to compute rate, ratio, and percent and to draw and interpret bar graphs
• Execllent problem solving skills when working with multiple concrete variables in standardized situations
• Proficiency with Microsoft Office suite
• Strong competence and comfort utilizing software applications, various operating systems, phone systems, electronic communications, and other software and hardware as necessary

What makes you stand out:

• Bachelor degree 
• Excellent written and verbal communication skills to:
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Write routine reports and correspondence
  • Speak effectively before groups of customers and/or colleagues 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to consistently meet/exceed goals standards and demonstrate the WRBC Core Competencies and Innovation Behaviors

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role