Company URL: https://www.berkleytechnologyservices.com/                                        

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  

The Windows Systems Administrator is responsible for the implementation and support of Windows Server based operating systems and various applications, hardware and software platforms.  Regular job responsibilities will involve supporting a variety of technologies, customer and team driven projects, handling trouble tickets on a priority basis, lifting/moving heavy server and other related equipment, participation in tasks related to helpdesk and desktop support service orders required to meet customer needs, and supporting international business units.  Some travel may be required.  A comprehensive performance management plan will involve the identification, discussion and implementation of personal and business related objectives and goals aimed at career and team development.

• To communicate with technical and non-technical individuals and teams
• Work in a fast paced and dynamic production environment
• Must be able to work independently with little supervision

• Handle multiple tasks and projects with various and changing levels of priority
• Provide technical support and direction to individuals and teams
• Build, configure, install and cable servers, rack and related equipment
• Work irregular hours and on call rotation to meet business requirements
• Strong customer service focus and sense of urgency
• Superior problem solving and analytical skills
• Dependable, self-motivated, organized, strong verbal and written communication skills

Ability to travel internationally a real plus.

Minimum Qualifications:  

• Microsoft Windows Server technology for a minimum of 6+ years
• Web Server technologies for a minimum of 3 years
• DFSR support and administration of 3 years
• VMWare ESX and Virtual Center virtualization technologies for a minimum 2 years
• Citrix Metaframe Presentation Server for a minimum of 2 years
• Solid knowledge of networking concepts and technologies (protocols, software & HW components)
• Bilingual service in English/Spanish and some Portuguese a real plus.

Preferred Experience:

• Cisco UCS
• Citrix Access Gateway / Netscaler
• SCCM Software Delivery / Unattended installation
• Patch Management / Windows Software Update Services
• Windows Deployment Services / Remote Image
• Asset Management
• Enterprise software such as Veeam, Anti-Virus and Fax
• Linux
• Single Sign On
• Scripting languages for systems management
• Bachelor degree in Information Technology, Computer Science, or related discipline is required
• The following certifications or equivalent
• (VCP) VMware Certified Professional
• (MCSE) Microsoft Certified Systems Engineer

The Company is an equal employment opportunity employer.